Yogeesh S
Information Technology
Mysore,karnataka
Summary
To obtain a challenging and responsible position in an IT- Infrastructure Management Services where I can learn and mold up a career and contribute for the success of the organization using my skills and hard work.
Currently pursuing MCA from Manipal University with over 19+ years of experience in providing support on Microsoft technology and Service Management. In this carrier path I have gained proficiency and enhanced my knowledge on various Microsoft technologies like SCCM 2007/2012 and 5.3 years of experience with Enterprise Systems Management team in Infosys. 7+ year in Intel. The scope of the Project is bounded to Incident Management along with AD, AV, MDT, SCCM, and DHCP/DNS. SCCM 2007 SP1 is the core monitoring Tool used to manage/monitor Infrastructure. SCCM for Patch management. In terms of ITIL framework, we are involved in Incident management, Change management, Problem management, and Configuration management & IT Operations management.
Infrastructure professional with strong background in managing and maintaining IT systems. Skilled in network administration, system troubleshooting, and data security. Known for effective collaboration and delivering results in dynamic environments. Reliable team player with flexible approach to evolving project needs.
Overview
20
20
years of professional experience
1997
1997
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Infrastructure Analyst Engineer
Intel India Pvt. Ltd
08.2014 - Current
- Working as a team lead for team size of 26 members.
- Managing the Vendor for various hardware’s/software’s and all IT infrastructure related procurement.
- Infrastructure (VMware/storage/Rack) design as per our requirement.
- Implementing new IT Infra solution for the new projects and working with various vendors for the POC and implementation, trouble shooting of the various IT Infra products.
- SLA management like monitoring the IT tickets if it’s violated/escalated getting/providing proper reason for violated/escalated IT tickets.
- Scheduling Weekly meeting with Client whenever required (Weekly Status Review - MOM)
- Scheduling Weekly meeting with our team and help in process of closing the IT ticket/issues raised by the end users (Weekly Status Review)
- Generate the weekly/monthly report and analyzing the type/nature of call.
- Creating the BKMs/Knowledge base for educating the users/support engineers.
- Providing VM’s for end users using ESXI server. Hosting the VM’s in ESXI/Nutanix.
- Configuring WI-FI for end users (Lab network). Configuring RARITAN IPKVMs and PDU.
- Updating the patches for server/desktops using Intel Security Checker.
- Managing and maintaining infrastructure and network resources.
- Schedule backup using various tools like Vembu/Veeam.
- Working with VMware support team for any support queries.
- Installing ESXI on multiple Platforms- UCS blade 5108, HP Blade servers and DL 380 Gen servers, IBM X3450/3550 series rack servers, Dell Power edge machines.
- Configuring RAID, upgrading server Hardware, working with different venders on hardware failures or upgrades.
- Collecting information to allow firewall rules from user and submitting to allow it using FTDR.
- Working with OEMs for new Hardware implementation, Pilot run and service\warranty renewal. (VMware, Nutanix, EMC, Cisco, Data Dimension, HP, Cyberoam, SonicWALL)
- Windows server management, troubleshooting, Performance optimizing, fileserver management, Quota creation.
- Monitoring -Nagios Core 3.0 and Nagios XI, monitoring and adding new servers and ESXi on Nagios server.
- Managing and maintaining Cyberoam firewall, adding new users, new firewall policies and verifying the logs on regular basis.
- Installing configuring Ubuntu, CentOS and Fedora Linux.
Engineer Systems
Infosys Technologies
01.2009 - 01.2014
- Company Overview: Employee of IBM NETWORK Solutions.
- Scheduling the Installing/uninstalling software’s like sql 2008, ms office, Lync, visual studio, toad, oracle, adobe pdf etc through GSDP (Global Software Delivery Platform).
- Creating users deleting users collect the logs for the same for the audit purpose.
- If unable to install any scheduled software through GSDP getting support from GSDP admin.
- Installing, Configuring and Maintaining SCCM2007R2 for our Setup.
- Responsible for Assess environment, Identify New Updates, Evaluate & Plan and then Deploying Critical & Security Updates using Software Update Point (SUP) feature of SCCM.
- Generating and monitoring patch compliance reports.
- Responsible for Creating and Monitoring compliance levels through Desired Configuration Management.
- Creating the users/deleting the users. Collecting the logs for created users/deleted users.
- Executing daily backup using Ca archman backup utility.
- Providing support for internal/external audit on quarterly basis.
- Closing the gaps identified by internal/external audit report.
- Support for VAPT(Vulnerability Assessment and Penetration Test) on half yearly basis.
- Closing the gaps identified by VAPT report.
- Have experience in installation, administration of Microsoft Windows Domain environment.
- Good understanding of Windows Active Directory Services.
- Deploying applications using Software Distribution.
- Employee of IBM NETWORK Solutions.
- Critical Tasks accomplished: Performed Active Directory migration from 2003 domain Controller server to 2008 Domain controller server in Charles Schwab Off-Shore Development Center- Infosys Mysore.
- Migration of DHCP server 2000 to 2008 R2 in Charles Schwab Off-Shore Development center- Infosys Mysore.
- Implemented of System Center Configuration Manager 2007 setup, Software Updates and OS Deployment in Charles Schwab Off-Shore Development center- Infosys Mysore.
- Implemented MDT in Charles Schwab Off-Shore Development center- Infosys Mysore.
EDP Executive (IT Support)
Subhiksha Trading Services Pvt. Ltd
01.2007 - 01.2009
- Providing L2 support for more than 100 Windows servers remotely and 10 SQL servers.
- Install and configure and troubleshoot McAfee.
- Installing and upgrading hardware drivers and firmware and print drivers.
- Administering domain user and group creation, assigning rights according to the ACLs for respective users.
- Server performance, checking free disk space, deleting the unwanted files from the server.
- Performing daily/weekly/monthly operational tasks.
- Coordinating with onsite team members, Customers and H/W vendors for resolving the Issues.
- Additionally, Implementation of database maintenance plans and backup automation.
- Monitoring Disk Space of all the Servers and freeing up space as per SQL Server i.e. Older Backups, Unused Files etc.
- Concerned with backups, security, patches, replication.
- Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks.
Customer Support Engineer
Hathway Cable and Datacomm Pvt. Ltd
01.2006 - 01.2007
- Coordinating with the call center for the complaints lodged by the customer.
- Coordination, supervision and monitoring the Customer Support Executives & their activities.
- Coordinating with RF team for the New Installations & handle customer complaints.
- Configuring and managing the LAN networking using NAT for the shared Ethernet.
- Giving customized technical solutions to the customers as per their needs.
- Lodging the complaints in excel format logged by the customer’s and if possible, giving online support to the customer’s.
Junior Executive
Indecomm Global Services
01.2005 - 01.2006
- Prepare source data for computer entry by compiling and sorting information, establishing entry priorities.
- Processes customer and account source documents by reviewing data for deficiencies, resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
- Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
- Maintains data entry requirements by following data program techniques and procedures.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Test’s customer and account system changes and upgrades by inputting new data. Reviewing output. Secures information by completing data base backups.
- Maintains operations by following policies and procedures, reporting needed changes.
- Maintains customer confidence and protects operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
Education
S.S.L.C -
SKRGJC K.R.Nagar
P.U.C - undefined
MGSV Kollegal
JOC - undefined
SJCE Mysore
BSIT - undefined
VVCE, Mysore
MCA - undefined
Manipal University
Skills
Proficient in network architecture
Disclaimer
I hereby declare that all the information given above are true and correct to the best of my knowledge.
Personal Information
- Date of Birth: 04/14/82
- Nationality: Indian
Certification
Training program to crack the independent directors exam.
Timeline
Training program to crack the independent directors exam.
12-2024
[Area of cexecutive certificate course in corporate governance for directors and cxosertification] Training - [Timeframe]
12-2024
Infrastructure Analyst Engineer
Intel India Pvt. Ltd
08.2014 - Current
Engineer Systems
Infosys Technologies
01.2009 - 01.2014
EDP Executive (IT Support)
Subhiksha Trading Services Pvt. Ltd
01.2007 - 01.2009
Customer Support Engineer
Hathway Cable and Datacomm Pvt. Ltd
01.2006 - 01.2007
Junior Executive
Indecomm Global Services
01.2005 - 01.2006
P.U.C - undefined
MGSV Kollegal
JOC - undefined
SJCE Mysore
BSIT - undefined
VVCE, Mysore
MCA - undefined
Manipal University
S.S.L.C -
SKRGJC K.R.Nagar
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