YOGENDER KUMAR

• Spearheaded Modern Trade & Regional Retail growth in North India by forging strong JBP partnerships and deploying dedicated account managers.
• Drove profitability through tailored SKU selection, strategic pricing, and sell-out focused execution with ISP support.
• Analyzed market trends and sell-through data to identify growth opportunities and implement corrective actions.
• Built high-performing teams through continuous training (stakeholders & salesforce) and target-driven meetings.

• Led North Region sales teams, driving new business opportunities and regional expansion (opened new branches in key locations).

• Developed high-performing teams through SMART KPIs, strategic coaching, and data-driven insights for sustainable growth.
• Aligned sales strategies with organizational goals, optimizing budgets and resource allocation.
• Ensured consistent brand representation in all communications while sharing customer insights to guide product development.

• Handling North -East region air-conditioning business as Business Manager-India1.
• Successfully drive the 100% change in line up from On-Off AC to Inverter AC.
• Led sales strategy, market analysis, and promotional campaigns to drive revenue and market share.
• Trained teams on product tech (e.g., inverters) and optimized forecasting for demand-profit balance.
• Managed 250+ employees, fostering innovation and growth through coaching and KPIs.
• Monitored sales performance, streamlined processes, and improved customer retention.
• Ensured channel hygiene, executed business plans, and strengthened key client relationships.

• Transformed branch from 47th to 6th rank in six months, achieving 15% growth in HE/HA/RAC business and doubling flagship product (OLED/SBS) sales.
• Managed ₹340 Cr. business as a profit center, overseeing revenue, expenses, manpower, marketing, and service operations.
• Led a team of 36 permanent employees + 125 SSEs/ISDs, stabilizing workforce and channel performance.
• Ensured cost efficiency, zero claims, and alignment with corporate goals through data-driven decisions and leadership meetings.

• Developed channel expansion strategies and optimized inventory through data-driven forecasting to maximize revenue.
• Conducted market research and competitive analysis to guide product development, pricing, and positioning.
• Led S&OP meetings for demand-production alignment and designed effective channel promotions.
• Analyzed regional/branch/model performance to identify growth opportunities and improve margins.
• Created market-specific training programs and mentored sales teams to achieve business objectives.
• Collaborated cross-functionally to enhance product offerings and customer experience.

• Having experience of diversified Sales account of North India.
• Opened 6 A.C Solution plaza Delhi
• Monthly commercial account reconciliation.
• Doing business planning through market research.
• Managing exclusive channel of 200 + SSD's.
• Monitored and responded to competitor activity to stay ahead of marketplace trends.
• Streamlined communication channels between stores and head office, improving information flow and operational responsiveness.
• Analyzed market trends to identify opportunities for business growth and competitive advantage.
• Organized community engagement initiatives that enhanced the company's local profile and contributed to public goodwill.
• Led regional sales teams across multiple locations, significantly increasing revenue through strategic planning and performance monitoring.
• Prepared detailed reports on area performance, presenting findings to senior management for strategic decision-making.
• Fostered strong relationships with store managers, providing leadership and support to achieve company objectives.
• Collaborated with marketing department to create promotional campaigns that drove footfall and sales.
• Implemented customer service standards that increased customer satisfaction scores and loyalty.
• Oversaw the launch of new store locations, from site selection through to grand opening, ensuring smooth operational transitions.
• Optimized sales methods to best acquire, develop and retain customers.

• Completed successful execution of AIRCEL Telecom Project, PINNACLE -DLF Real Estate Project execution (Tendering -> Execution).
• Part of Negotiations & closing orders with customers.
• Making technical presentations to customers/consultants.
• Tender preparation, costing and bidding.
• Successfully completed AC installation project (20k +AC) across all circle of Aircel
• Completed Pinnacle project of Airconditioning(3000+Multi Split)
• Coordination and management of man & material movement
• Building/sustaining relationship with consultants & contracting companies.
• Prepared presentations for customers detailing project scope, progress and results.
• Consulted with clients to better understand their needs, goals requirements and determine best course of action.
• Led weekly project status meetings, presenting updates to stakeholders and adjusting plans as per need.
• Managed stakeholder expectations through regular updates, reports, and presentations on project progress.
• Cultivated relationships with external partners and service providers to support project execution.
• Provided team members with supplies and resources needed to complete assigned tasks on time and within budget limits.
• Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.

• Achieved top regional customer satisfaction scores via CRM, feedback systems, and service policy compliance (TAT adherence)
• Trained & mentored ASP stores/manpower (behavioral & technical) through workshops and performance reviews
• Launched a loyalty program boosting repeat business by 25% and drove service innovation
• Monitored store hygiene, market trends, and strategic improvements for competitive service delivery.

• Preparation of B.O.M for new development models
• Preparation of development schedule and design sheet for new product development
• Supervising ALL STAGE (Pre- Performance, Performance, Pre-Mass, and Mass production) TESTING
• Refrigeration cycle balancing (heat exchanger, capillary and compressor selection) which deliver maximum cooling capacity with controlled parameters
• Prepared Design Change Note (D.C.N) for various Design Changes in existing models
• Working on cost down project of air conditioners by value engineering and costing (V.E.C) concept using tool like benchmarking and reverse engineering.
• Collaborated with marketing and sales teams to provide technical support for product launches and promotional activities.
• Prepared detailed reports and presentations to communicate project status and results to senior management and clients.
• Facilitated stakeholder meetings to gather requirements and align project objectives with business goals.
• Led cross-functional teams in the development of innovative product designs, enhancing functionality and user experience.