Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Yogender Singh

Yogender Singh

Delhi/NCR

Summary

Service Operations Leader with seven years of experience at Ishida India Pvt. Ltd., specializing in packaging and inspection systems, demonstrating exceptional skills in installation, maintenance, and troubleshooting while prioritizing client satisfaction and fostering team leadership.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Service Manager

Ishida India Pvt. Ltd.
Gurugram
04.2025 - Current
  • Leading service operations for packaging and inspection machinery, ensuring timely and effective support for clients.
  • Overseeing installations, troubleshooting, and maintenance activities, while mentoring junior engineers.
  • Coordinating with cross-functional teams to drive project efficiency and client satisfaction.
  • Managing service documentation, AMC renewals, and technical upgrades for key clients.

Senior Service Engineer (Chief Engineer – Weighing & Packaging)

Ishida India Pvt. Ltd.
Gurugram
04.2019 - 03.2025
  • Installed and maintained check weighers, X-ray machines, metal detectors, VFFS bag makers, multihead weighers, and auto case packers in snacks and biscuit plants.
  • Led site projects for key client PepsiCo (Frito-Lay), ensuring timely and quality installations.
  • Worked with R&D on the Auto Case Packer pilot and CTC retrofit, boosting system efficiency for potato chips packaging.
  • Generated revenue through AMC and spare part sales, increasing customer satisfaction.
  • Provided remote/onsite support, calibration, documentation, and client training.
  • Managed technician teams, ensuring safety, and timely project completion.

Graduate Engineer Trainee (Operation)

Ishida India Pvt. Ltd.
Gurugram
10.2018 - 03.2019
  • Assembled and tested packaging/inspection machinery with precision.
  • Implemented shop floor kaizen and 5S for improved efficiency.
  • Authored SOPs and technical sheets to support quality assurance and training.

Education

B.Tech - Mechanical Engineering

Inderprastha Engineering College (AKTU)
01-2018

12th (CBSE) -

Vanasthali Public School
01.2014

10th (CBSE) -

Vanasthali Public School
01.2012

Skills

  • Equipment installation and commissioning
  • Troubleshooting and problem solving
  • Team leadership and coordination
  • Customer support and service
  • Technical troubleshooting expertise
  • Documentation management
  • Cross-functional collaboration
  • Equipment maintenance
  • Service operations management
  • Process improvement strategies

Certification

  • AutoCAD Certification, DUCAT, Mohan Nagar, 2017
  • SolidWorks Certification, DUCAT, Mohan Nagar, 2017
  • Industrial Training, UFLEX LTD, Noida, 2017, Worked on Twin CTSD FFS Machine for center-seal pouch packaging
  • Final Year Project, Manufacturing & Study of Porous Metal (Metal Foam), 2018

Languages

  • English, Professional Working Proficiency
  • Hindi, Native or Bilingual Proficiency

Timeline

Assistant Service Manager

Ishida India Pvt. Ltd.
04.2025 - Current

Senior Service Engineer (Chief Engineer – Weighing & Packaging)

Ishida India Pvt. Ltd.
04.2019 - 03.2025

Graduate Engineer Trainee (Operation)

Ishida India Pvt. Ltd.
10.2018 - 03.2019

B.Tech - Mechanical Engineering

Inderprastha Engineering College (AKTU)

12th (CBSE) -

Vanasthali Public School

10th (CBSE) -

Vanasthali Public School

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Yogender Singh