Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Timeline
AdministrativeAssistant

Yogesh C. Chavan

Technical consultant
Yerwada

Summary

To secure a challenging and rewarding IT support where I can utilize my technical skills and expertise to provide exceptional support to end users, and contribute to the organization’s success

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

19
19
years of professional experience
6
6
Certifications
1
1
Language

Work History

Technical Consultant

TCS
01.2018 - Current
  • Working in TCS IT projects as a Technical Consultant support in Nutrient project.
  • 1, Worked in Active Directory to Manage user access requests ensuring compliance with security policies and protocols.
  • 2 Collaborated with onsite IT teams to troubleshoot access issues of User and Enhance user experience.
  • 3 Updating existing access management and provisioning workflow.
  • 4 SERVER MONITORING: Monitoring server performance, including CPU, memory, disk and network utilization.
  • 5 Generate an incident if Threshold levels are high in Service now and assign the incident to the concerned team within stipulated timeframe as well as always maintain a SLA response time.
  • 6 Account management
  • : Create, modify, or delete user accounts in AD group.
  • 7 Understanding of VMWare vSphere and vCentre
  • 8 Patching of servers Through Ansible and manual also on weekend activity and Maintenance mode window of server revoke after completion of activity.

KYC AML project

HSBC Banking
01.2018 - 06.2018
  • Worked in HSBC Banking in KYC AML project.

Senior customer associate

TCS BPS
01.2012 - 01.2017
  • Worked in TCS BPS in AVIVA & Friends life insurance projects as senior customer associate.

Customer associate

WNS BPO
01.2007 - 01.2012
  • Worked in WNS BPO in British gas and LPO projects as a customer associate.

Education

B.com -

pune University
01.2004

Skills

Technical Skills

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Certification

ITIL Foundation certification

Disclaimer

Name: Yogesh Chavan Father Name: Chandrakant Chavan Date of Birth: 1983-03-07 Marital Status: Married. Nationality: Indian. Permanent Address: 2/7 Ganesh nagar, Yerwada pune-411006. I hereby declare that above information’s are true at the best of my knowledge. Date: Applicant Yogesh Chavan

Timeline

Technical Consultant

TCS
01.2018 - Current

KYC AML project

HSBC Banking
01.2018 - 06.2018

Senior customer associate

TCS BPS
01.2012 - 01.2017

Customer associate

WNS BPO
01.2007 - 01.2012

B.com -

pune University
Yogesh C. ChavanTechnical consultant