Yogesh C. Chavan
Technical consultant
Yerwada
Summary
To secure a challenging and rewarding IT support where I can utilize my technical skills and expertise to provide exceptional support to end users, and contribute to the organization’s success
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
19
19
years of professional experience
6
6
Certifications
1
1
Language
Work History
Technical Consultant
TCS
01.2018 - Current
- Working in TCS IT projects as a Technical Consultant support in Nutrient project.
- 1, Worked in Active Directory to Manage user access requests ensuring compliance with security policies and protocols.
- 2 Collaborated with onsite IT teams to troubleshoot access issues of User and Enhance user experience.
- 3 Updating existing access management and provisioning workflow.
- 4 SERVER MONITORING: Monitoring server performance, including CPU, memory, disk and network utilization.
- 5 Generate an incident if Threshold levels are high in Service now and assign the incident to the concerned team within stipulated timeframe as well as always maintain a SLA response time.
- 6 Account management
- : Create, modify, or delete user accounts in AD group.
- 7 Understanding of VMWare vSphere and vCentre
- 8 Patching of servers Through Ansible and manual also on weekend activity and Maintenance mode window of server revoke after completion of activity.
KYC AML project
HSBC Banking
01.2018 - 06.2018
- Worked in HSBC Banking in KYC AML project.
Senior customer associate
TCS BPS
01.2012 - 01.2017
- Worked in TCS BPS in AVIVA & Friends life insurance projects as senior customer associate.
Customer associate
WNS BPO
01.2007 - 01.2012
- Worked in WNS BPO in British gas and LPO projects as a customer associate.
Education
B.com -
pune University
01.2004
Skills
Technical Skills
undefinedCertification
ITIL Foundation certification
Disclaimer
Name: Yogesh Chavan Father Name: Chandrakant Chavan Date of Birth: 1983-03-07 Marital Status: Married. Nationality: Indian. Permanent Address: 2/7 Ganesh nagar, Yerwada pune-411006. I hereby declare that above information’s are true at the best of my knowledge. Date: Applicant Yogesh Chavan
Timeline
Technical Consultant
TCS
01.2018 - Current
KYC AML project
HSBC Banking
01.2018 - 06.2018
Senior customer associate
TCS BPS
01.2012 - 01.2017
Customer associate
WNS BPO
01.2007 - 01.2012
B.com -
pune University
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