Yogesh Chaudhary
Pune
Summary
Dynamic IT Project Manager with a proven track record at Wipro Ltd, adept at leading cross-functional teams and implementing Agile methodologies. Skilled in risk assessment and stakeholder engagement, I excel in delivering large-scale projects on time while fostering collaboration and resolving conflicts effectively. Committed to driving efficiency and enhancing team performance.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
IT Project Manager
Wipro Ltd
Pune
03.2021 - Current
- Led cross-functional teams to deliver IT projects on time and within scope.
- Coordinated project schedules and resources for multiple concurrent initiatives.
- Developed project documentation, including plans, status reports, and risk assessments.
- Managed vendor relationships to ensure timely delivery of services and support.
- Facilitated stakeholder meetings to gather requirements and provide project updates.
- Implemented Agile methodologies to enhance team collaboration and efficiency.
- Analyzed project risks and developed mitigation strategies for potential challenges.
- Trained team members on project management tools and best practices for efficiency.
- Collaborated closely with other departments in order to ensure timely resolution of any conflicts or problems encountered during the course of the project.
- Communicated regularly with stakeholders about project objectives, scope changes, timeline updates, resource allocation adjustments.
- Managed large-scale IT projects from conception to completion, ensuring all deadlines were met.
- Monitored progress of the project by tracking activities and resolving issues that arose during execution phase.
- Documented all processes involved in implementing IT projects according to industry standards.
- Created status reports detailing progress against timeline milestones and budget constraints.
Technical Associate
Tech Mahindra Business Services
Pune
04.2017 - 03.2021
- Developed technical documentation to support system upgrades and user training.
- Collaborated with cross-functional teams to troubleshoot software issues effectively.
- Conducted regular system audits to ensure compliance with operational standards.
- Facilitated communication between technical teams and non-technical stakeholders regularly.
- Monitored system performance and reported discrepancies to management for resolution.
- Resolved technical problems through troubleshooting techniques.
- Assisted application maintenance and peripheral deployment by maintaining assembly and testing procedures.
- Created detailed documentation for all installed applications and services.
- Walked customers through common phone hardware and software configurations to maximize service functionality.
- Documented customer complaints and inquiries for use in technical documentation and bug tracking.
- Handled customer service issues by providing guidance or escalating for advanced support.
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
Education
Bachelor of Commerce - Commerce And IT
Dr DY Patil College
Pune, India 03.2014 - 04.2017
Skills
- Project management
- Agile methodologies
- Risk assessment
- Technical documentation
- Vendor management
- IT strategy development
- Cross-functional collaboration
- System auditing
- Stakeholder engagement
- Problem solving
- Effective communication
- Team leadership
- Time management
- Conflict resolution
- Enterprise architecture
- Risk management
- Root-cause analysis
- IT infrastructure management
- Client relations
- Technical support
- Project tracking
- Customer relations
- Coaching and mentoring
- Agile methodology
Timeline
IT Project Manager
Wipro Ltd
03.2021 - Current
Technical Associate
Tech Mahindra Business Services
04.2017 - 03.2021
Bachelor of Commerce - Commerce And IT
Dr DY Patil College
03.2014 - 04.2017