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Associate Principal Engineer

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Customer-focused International Customer Support Executive with experience handling international and premium customers in high-pressure environments. Strong expertise in customer handling, inbound support, complaint resolution, and blended process management. Known for excellent English communication, first contact resolution, and maintaining high customer satisfaction.

Dynamic Office Administrative Assistant with a proven track record at Air India, excelling in data integrity and customer service. Skilled in Microsoft Excel and verbal communication, I enhanced project completion rates and reduced documentation errors, ensuring a seamless workflow and high satisfaction levels among team members and clients.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Dedicated and well-trained Aviation Security Professional with over 8 years of hands-on experience in airport security operations. Skilled in passenger and baggage screening, threat detection, and compliance with BCAS regulations. Strong ability to manage pressure situations, maintain safety standards, and contribute to secure & smooth airport operation.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Dynamic customer service professional with a proven track record at Vistara Airlines, & Air India enhancing passenger satisfaction and streamlining operations. Skilled in conflict resolution and CR systems, I successfully managed all the task given to me and improved efficiency, contributing to a 100% satisfaction rate. Committed to delivering exceptional service and optimizing client experiences.

Strategic Key Account Lead with extensive experience in B2B telecom and NLD operations. Expertise in enterprise account management, commercial governance, billing accuracy, and cross-functional stakeholder coordination. Known for driving client satisfaction, revenue protection, and operational efficiency. IIM Calcutta alumnus.

Looking for a creatively challenging opportunity to build a solid foundation and a long-term relation with a reputed organization in IT as a support engineer or a software developer.

Accomplished leader with expertise in operations management and international expansion, having directed e-commerce strategies. Proven track record in business development and team collaboration, driving significant growth and enhancing profitability. Adept at mentoring and training, ensuring quality assurance and seamless global logistics. Successfully reduced costs by negotiating favorable supplier contracts.

Dynamic Logistics Associate with proven expertise at Amazon in shipment coordination and inventory management. Skilled in operating scanning equipment and enhancing customer satisfaction through effective problem resolution. Achieved optimal inventory flow and minimized shortages, demonstrating strong organizational abilities and a commitment to excellence in warehouse operations.

 Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs. 

With over two decades of deep-rooted experience in flight dispatch and operations management within the aviation sector, I am eager to leverage my expertise in a senior-level capacity that aligns with the progressive mission and vision of a leading airline. My extensive background, encompassing supervisory and managerial roles, equips me with a robust understanding of aviation regulatory requirements and centralized dispatch procedures. I am driven to optimize operational efficiency, safety, and service excellence, contributing to the strategic growth and success of a dynamic airline operation.

Yogesh Gandhi

Overview

Work History

Manager Flight Dispatch

Manager Flight Dispatch

Manager Flight Dispatch

Flight Dispatcher

Manager Flight Dispatch

Regional Manager Flight Dispatch

Senior Flight Dispatcher

Education

Bachelor of Arts - English Honours

Skills

Certification

Timeline

Manager Flight Dispatch

Manager Flight Dispatch

Manager Flight Dispatch

Flight Dispatcher

Manager Flight Dispatch

Regional Manager Flight Dispatch

Senior Flight Dispatcher

Bachelor of Arts - English Honours

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