Yogesh Kumar
Aligarh
Summary
Detail-oriented Chinese language translator with expertise in Mandarin and English. Proven experience in translation, interpretation, and cross-cultural communication with Chinese clients. Dedicated to providing precise language support and improving global business interactions.
Overview
2
2
years of professional experience
Work History
Chinese Associate
RiseOTB
Bhopal, MP
11.2024 - 12.2025
- Coordinated onboarding for new sellers, ensuring effective use of platform tools and resources.
- Supported sellers with product listings, order processing, and handling payments, returns, and refunds.
- Resolved seller inquiries regarding account issues and product listings.
Associate CS Internet(Chinese)
Sutherland Global Services
Chennai, Tamilnadu
07.2023 - 01.2024
- Provided prompt support to sellers through various communication channels, resolving issues efficiently.
- Resolved seller inquiries regarding account issues and product listings.
- Collaborated with team members to enhance seller experience and streamline processes.
- Maintained accurate records of seller interactions, ensuring data integrity in CRM system.
Education
B.A. (Hons) - Foreign Language(Chinese)
Aligarh Muslim University
Aligarh, U.P.05-2023
Skills
- E-commerce support
- Seller onboarding
- Listing optimization
- Inventory management
- Microsoft Office proficiency
- Problem solving
- Quick learner
Hobbies
Playing cricket, listening to Sufi, or devotional songs
LANGUAGE SKILLS
Chinese B2 level, English C1 level, Hindi - native language, Urdu B1 level
Timeline
Chinese Associate
RiseOTB
11.2024 - 12.2025
Associate CS Internet(Chinese)
Sutherland Global Services
07.2023 - 01.2024
B.A. (Hons) - Foreign Language(Chinese)
Aligarh Muslim University