Yogesh Mane
Electronics Engineer
Thane
Summary
Aiming to achieve a challenging position in the world of electronics and Automation to make a significant contribution to the organization using experiences and skills acquired in the last 22 years.
An Electronics engineer with specialization in Audio and Video, and IT products with varied exposure to different technologies. Excellent team player with flair to handle clients and understand their critical requirements. Always update with technology curve and implement the same in upcoming projects. Believe in deliverables and result oriented work, which exceeds customer’s expectations and ponders creative thinking.
Overview
23
23
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Sr. Manager AV
Edelweiss Financial Services Ltd
12.2018 - Current
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Managing team of 6 engineers to attend daily calls from users regarding Video conference and presentation connectivity etc. in all Meeting/Conference rooms.
- Established strong relationships with business stakeholders, ensuring long-term partnerships and repeat business.
- Maintaining & updating AV & Network Device inventory on regular basis
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Good Knowledge on MS Teams operational skills for conducting & supporting MS Teams live events/Webinars for all business entities.
- Mentored junior staff members for skill development and career progression within organization.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Managing & Supporting all Board Meetings, EXCO meetings, SLT Meets and Major events closely Quarterly Investors Call over Audio Bridge in collaboration with MS Teams
- Evaluated vendor offerings critically to select most appropriate partners for delivering desired results at optimal costs.
- Work with all AV partners closely to maintain long-term business relationship.
- Rich experience in designing and implementing all AV integration projects with ensuring timelines of project completion.
- Liaison with Architects, Civil interiors and related teams for successful completion of projects
- Well maintained business relations with all industry OEM’s and use expertise to design solutions for Business requirements.
- Rich experience of all OEM products from Poly, Cisco, Crestron, AMX, Extron, Kramer etc.
- Good Knowledge on working of soft codecs like Microsoft Teams, Zoom, Webex etc...
Area Manager Service Sales (Rest of Maharashtra)
Mettler Toledo India
03.2018 - 11.2018
- Looking after region service revenue and region engineer’s performance.
- Exceeded sales forecast figures by 20 % regularly through superior customer care.
- Visiting customers time to time for service feedback and for other product Taking care customer AMC renewals
- Customer visits daily updating and database weekly updating in SAP system.
- Preparation of monthly reports fetched from SAP for month progress.
- Following all given KPI's to achieve given targets.
- Led team to achieve company goals and exceed targets consistently, fostering positive work environment.
- Collaborated with sales teams to create effective strategies that drove revenue growth consistently over time.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Exceeded sales forecast figures regularly through superior customer care.
Assistant Manager -AV
General Mills India Pvt Ltd
11.2015 - 03.2018
- Awarded as Best Support Team.
- Managing team of 3 engineers to attend daily calls from users regarding Video conference, local presentation connectivity and other AV requirements.
- Working closely with Business stake holders to understand their AV requirements.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Responsible for of all new AV projects from solutions designing to executing in given time period Monitoring remedy tickets raised by users for AV assistances.
- Maintaining maximum uptime of all 130 meeting rooms for business to conduct their meetings smoothly.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Using past rich experience of AV, provide solutions for enhancing meeting room experience to business.
- Providing various reports to reporting Manager daily and monthly basis
- Getting regular health check-up done of all meeting room AV setups from engineers
- Interacting with AV & IT vendors & OEM’s maintaining a long-term business relationship
- Maintaining AV equipment’s and AV accessories inventory and have yearly physical asset verification audit done.
Manager Sales & Service AV
Business Octane Solutions Private Limited
05.2014 - 09.2015
- Exhibit consultative sales approach to determine customer’s visual collaboration needs Develop price quotations and bid responses that are complete, accurate, and profitable Travel, as necessary, to cover sales responsibilities in neighboring states.
- Establish professional relationships with manufacturer sales and sales engineering personnel.
- Active and ongoing prospecting in territory
- Design and implement focused prospecting tools such as webinars, seminars, and email campaigns to increase sales and expand our customer base in designated territory.
- Accountable for maintaining strong sales pipeline with detailed reporting.
- Experience selling some of following; network services, unified communications, VoIP, Polycom, Life-size, Extron, Creston, AMX products, as well as integration, professional and managed services.
- To demonstrate visual collaboration products and services to end user customers as and when required.
Sr. Manager Projects and Service Operations AV
Total Presentation Devices Ltd.
06.2005 - 03.2014
- Managing Service team of skilled Engineers for minimizing down time of customers equipment's.
- Providing technical solution for escalated unsolved complaint calls.
- To design & supervise all AV Projects implemented by Branch.
- Relationship management with customers & ensuring their satisfaction with quality service norms for business retention.
- Participating in Customer meetings for understanding requirements of large AV Projects and convert them into professional offers.
- Providing onsite as well as online support to end users if required after escalations.
- Participating in regular OEM trainings and meetings for new product technical knowledge updates
- Managing key accounts for recurring Service orders and long-term business relationship
- Developing new vendors for adding new product line in existing line of products
- Conducting timely technical trainings on Video Conferencing and Other Products
- Looking after Technical Support of Video and Audio Conference systems as well as All AV equipment's
- Achieving given Sales and Service target for year.
- To develop field work, revision of field activities by conducting periodical meetings
- Excellent Knowledge on video conferencing systems unified Communications systems, Control Systems, Projection system, and other AV Products and Integration of Audio video systems in Board rooms, training rooms, Auditoriums, conference rooms etc...
Sr. Customer Support Engineer
Lipi Data Systems Pvt Ltd.
08.2003 - 05.2005
- Providing on Site Technical Support for end customers
- Installation of new Printers and maintaining all LIPI PRINTERS Ex
- High Speed DMP's and LINE PRINTERS Minimizing down time of printers by timely repairing and maintenance.
- Complete technical expertise online Matrix Printers.
- Developed strong relationships with key clients, ensuring long-term customer loyalty and repeat business
- Managed high-priority cases, coordinating resources and driving issue resolution to meet strict SLA requirements
- Achieved high levels of client satisfaction through effective problem-solving skills and attention to detail in issue resolution efforts
- Developed and implemented preventive maintenance procedures
Console Engineer placed at Reliance Infocomm Navi Mumbai [Dhirubhai Ambani Knowledge City]
Bonace Engineering Services Pvt Ltd.
09.2002 - 07.2003
- Installation & Commissioning of Security Automation Systems ,Performed Remote testing of VST's and VSR [Video Server Transmitters and Receivers].
Trainee Engineer
ABB Ltd.
06.2001 - 05.2002
- Performed Testing of power supply Boards for Energy meters, PLCC Prints, AFTC TX and RX for Railway Signals.
Education
Industrial Electronics Technology
Bharati Vidyapeeth
PuneSkills
Project Management
undefinedCertification
Certifications done from Polycom Online Portal for technology and product updates.
Personal Information
- Date of Birth: 01/01/76
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Training
- Attended training on Cloud operations on AWS & advanced AWS well architected best practices.
- Online training sessions by Cisco for WebEx and by Microsoft for MS Teams.
- Attended training for Crestron Control System Programming at Crestron Training Centre Bangalore.
- Attended Training programmes on Customer Acquisition and Penetration of Key Accounts conducted by Princeton Academy Mumbai.
- Attended Training program by Extron Electronics for Technical Knowledge Enhancements.
- Other Technical Trainings attended conducted by Polycom, Revolabs, Extron, and Clear one.
Hobbies
Listening to all Genres of Music.
Photography (Candid).
Collecting Souvenirs from Places visited
Timeline
Sr. Manager AV
Edelweiss Financial Services Ltd
12.2018 - Current
Area Manager Service Sales (Rest of Maharashtra)
Mettler Toledo India
03.2018 - 11.2018
Assistant Manager -AV
General Mills India Pvt Ltd
11.2015 - 03.2018
Manager Sales & Service AV
Business Octane Solutions Private Limited
05.2014 - 09.2015
Sr. Manager Projects and Service Operations AV
Total Presentation Devices Ltd.
06.2005 - 03.2014
Sr. Customer Support Engineer
Lipi Data Systems Pvt Ltd.
08.2003 - 05.2005
Console Engineer placed at Reliance Infocomm Navi Mumbai [Dhirubhai Ambani Knowledge City]
Bonace Engineering Services Pvt Ltd.
09.2002 - 07.2003
Trainee Engineer
ABB Ltd.
06.2001 - 05.2002
Industrial Electronics Technology
Bharati Vidyapeeth
Certifications done from Polycom Online Portal for technology and product updates.
Currently studying further for appearing CTS certification and for Managing Microsoft Teams Certification.
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