Summary
Overview
Work History
Education
Skills
Awards Recognitions
Certification
Timeline
BusinessAnalyst
Yogesh Munjal

Yogesh Munjal

Lead Network Engineer
Faridabad,Haryana

Summary

Experienced Network Engineer with over a decade of experience, skilled in designing and managing enterprise LAN/WAN systems. Specializes in networking technologies including OSPF, BGP, STP, DMVPN, and SD-WAN, with expertise in security solutions like Zscaler ZIA/ZPA. Proven track record overseeing IT infrastructure projects in IT services industries, focusing on reliability, efficiency.

Overview

12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Tech Lead

Aon Risk Services (Payroll Cignex)
Gurgaon
06.2022 - Current
  • Lead GNOC operations, managing shift coverage, SLA adherence, and global network monitoring.
  • Handle escalations and ensure rapid incident resolution through effective troubleshooting and RCA.
  • Oversee toolsets for event management; led upgrades to improve monitoring and alerting efficiency.
  • Spearheaded the migration from legacy network systems to modern infrastructure with zero downtime.
  • Drive process improvement by reviewing SOPs and implementing best practices across operations.
  • Collaborate with cross-functional teams and vendors (Cisco, Juniper, F5) to resolve complex issues.
  • Provide firewall and VPN administration, including secure remote access and policy management.
  • Mentor and lead a team of junior engineers; deliver technical training and performance feedback.
  • Leverage cloud solutions (Cloudflare, ZPA) to enhance scalability and reduce operational costs.

Senior Specialist

HCL Technologies
Noida
04.2021 - 06.2022
  • Delivered enterprise managed network services including monitoring, activation, and troubleshooting of routers, switches, access points, and other branch infrastructure.
  • Proactively monitored network alerts and executed corrective actions to prevent service disruptions.
  • Diagnosed issues across hardware and software layers in Cisco-based environments (Nexus, Catalyst).
  • Collaborated with internal and external teams to assess network-wide impact and coordinate resolution.
  • Coordinated hardware testing and replacement with field engineers, vendors, and ISPs.
  • Provided remote support for on-site engineers during hardware upgrades and fault resolution.
  • Troubleshot LAN/WAN issues across the enterprise to ensure maximum uptime and SLA compliance.
  • Engaged with ISPs and carriers for escalations and real-time tracking of service request status.

Network Engineer

Altran
Gurgaon
12.2017 - 04.2021
  • Delivered post-sales technical support to enterprise customers across the US for complex data center network environments.
  • Diagnosed and resolved break-fix issues involving Cisco Nexus platforms and advanced Layer 2/3 protocols.
  • Assisted customers in real-time during critical maintenance windows to ensure service continuity.
  • Reproduced field issues in Cisco TAC labs and provided validated fixes in consultation with engineering teams.
  • Acted as Team Lead in a 16-member team, responsible for knowledge transfer, mentoring, process ownership, and managing technical escalations.
  • Worked closely with Cisco Engineering to identify product bugs and implement corrective software updates.
  • Coordinated with Cisco Sales and Account Managers to fast-track resolutions for high-priority customers.
  • Mentored new hires, enabling smooth transition into technical roles and Cisco TAC procedures.
  • Specialized in troubleshooting switching and routing protocols such as STP, ARP, VTP, VLANs, HSRP, LACP, vPC, VDC, OTV, DHCP, and DNS.

Associate Test Engineer

Aricent
Gurgaon
07.2013 - 12.2016
  • Worked on testing Nokia’s LTE eNodeB (eNB) transport platform, responsible for IP packet forwarding between backhaul and UE interfaces.
  • Designed and maintained LTE testbed environments for system integration, feature testing, and issue reproduction using FSMr2/FSMr3 hardware.
  • Conducted full lifecycle testing: system integration, functional, regression, and customer issue validation.
  • Developed and executed test plans for new feature validation and protocol enhancements.
  • Investigated and resolved escalated issues during the testing cycle in collaboration with cross-functional engineering teams.
  • Contributed to identifying and isolating interworking function (IWF) bugs affecting internal packet routing.

Education

Master of Computer Applications -

Beeru Infotech
Faridabad, India
02.2013 - 04.2015

Bachelor of Computer Applications -

DAV Institute of Management
Faridabad, India
07.2009 - 07.2012

XII -

V.M. Senior Secondary School
Faridabad, India
04.2008 - 05.2009

X -

V.M. Senior Secondary School
Faridabad, India
04.2006 - 05.2007

Skills

Cisco Nexus 2000–9000 (NX-OS), EtherChannel, vPC, VDC

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Awards Recognitions

  • Awarded “Employee of the Month” twice for consistent high performance and
    ownership.
  • Rated as “Extraordinary Performer” for two consecutive years (2019–2020).
  • Received 6 “Team Excellence Awards” during Cisco TAC tenure.
  • Rated as “Extraordinary Performer” for three consecutive years (2013–2015).
  • Received “Individual Excellence Award” for raising and resolving major bugs during testing.

Certification

CCNP Routing and Switching

Timeline

Tech Lead

Aon Risk Services (Payroll Cignex)
06.2022 - Current

Senior Specialist

HCL Technologies
04.2021 - 06.2022

CCNP Routing and Switching

07-2019

Network Engineer

Altran
12.2017 - 04.2021

Associate Test Engineer

Aricent
07.2013 - 12.2016

Master of Computer Applications -

Beeru Infotech
02.2013 - 04.2015

Bachelor of Computer Applications -

DAV Institute of Management
07.2009 - 07.2012

XII -

V.M. Senior Secondary School
04.2008 - 05.2009

X -

V.M. Senior Secondary School
04.2006 - 05.2007

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Yogesh MunjalLead Network Engineer