Dynamic QA professional with extensive experience at Rave Technologies, excelling in test management and defect tracking. Proven track record in mentoring junior engineers and implementing process improvements, enhancing efficiency by 30%. Adept in Agile methodologies and collaborative problem-solving, ensuring high-quality software releases through effective communication and leadership.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Associate Test Lead
NEC Software Solutions
Mumbai
04.2023 - Current
Evaluated bug tracking systems like JIRA for improving efficiency of defect management process.
Reviewed user stories and technical specifications for accuracy and completeness.
Mentored junior QA engineers on best practices in software testing.
Identified areas where improvements can be made in terms of processes or tools used for testing.
Assisted teams with setting up environments for running automation tests.
Analyzed the application architecture to identify areas of focus during testing.
Lead a team of testers in executing manual, automated and performance testing.
Conducted reviews of test artifacts such as test plans, test cases, data sets.
Participated in design reviews, code reviews, walkthroughs and other meetings related to quality assurance process.
Tracked metrics such as number of defects found per iteration or cycle time.
Created detailed bug reports with screenshots, steps to reproduce and expected results.
Provided feedback on usability issues discovered during testing process.
Ensured all test cases were executed according to plan prior to product release.
Communicated risks associated with defects found during testing phase.
Collaborated with stakeholders from different departments to ensure successful product releases.
Documented lessons learned from past projects that could be applied going forward.
Generated weekly status reports highlighting progress against milestones.
Monitored daily progress of assigned tasks by testers in the team.
Coordinated with developers to ensure bugs are fixed in timely manner.
Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
Met project scope and delivery dates by planning optimal testing schedules.
Lead Test Analyst
Rave technologies
Mumbai
07.2021 - 03.2023
Evaluated new technologies that could be used to improve existing processes.
Collaborated with development teams to troubleshoot issues found during testing cycles.
Managed daily operations within a team environment while providing technical guidance when needed.
Documented all phases of testing activities in accordance with established standards.
Provided feedback on the usability of the application being tested.
Identified areas for improvement in existing processes to increase efficiency.
Assisted in developing training materials related to software applications.
Reviewed user stories, designs and requirements documents for accuracy of information.
Developed metrics to measure effectiveness of software releases.
Worked with off-site teams to complete timely tests and facilitate smooth product releases.
Resolved issues to improve productivity and workflows.
Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
Senior Test Analyst
Rave technologies
Mumbai
07.2019 - 06.2021
Conducted system, integration, regression, smoke, and functional testing.
Managed defects in defect tracking systems such as JIRA or Bugzilla throughout the lifecycle of the product release cycle.
Maintained traceability matrix of all test cases to ensure coverage of all project requirements.
Assisted in creating user acceptance test plans based on user stories from Agile methodology teams.
Collaborated with developers and other stakeholders to identify potential issues in software applications.
Performed end-to-end data validation exercises on databases including Oracle, SQL Server, MySQL.
Ensured that all new features are properly tested before releasing them into production environment.
Reviewed customer feedbacks related to application performance and identified areas for improvement.
Conducted root cause analysis activities when critical bugs were reported from customers.
Provided technical guidance to junior members of the QA team regarding best practices for software testing processes.
Executed various types of tests such as positive and negative, boundary value analysis, and exploratory.
Participated in sprint reviews with agile teams to provide feedback on product features.
Created detailed reports on testing results to be used by the development team.
Worked with off-site teams to complete timely tests and facilitate smooth product releases.
Resolved issues to improve productivity and workflows.
Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
Test Analyst
Rave technologies
Mumbai
08.2016 - 06.2019
Performed functional, system, regression and acceptance testing.
Developed metrics to measure effectiveness of software releases.
Identified software defects and reported them in bug tracking systems.
Documented all phases of testing activities in accordance with established standards.
Created detailed test cases and scripts based on business requirements.
Resolved issues to improve productivity and workflows.
Completed unit and regression tests on software and individual modules.
Software Engineer - Quality Assurance
InteractCRM Pvt Ltd
Mumbai
03.2015 - 08.2016
Creating a test strategy for the Thinconnect Contact Center application functionality testing.
Creating test cases for voice channel functionalities for Thinconnect.
Creating test data and a test environment for executing the test cases, e.g. Voice setup.
Used Black Box testing techniques such as equivalence partitioning, boundary value analysis (BVA), for designing test cases.
Performing black box testing and database testing for the Thinconnect contact center application for the voice channel.
Performed deployment testing.
Collaborate closely with the development teams in tracking defects to closure.
Work on multiple testing projects at the same time.
Handling responsibilities of providing recommendations in areas of process improvements.
Interacting with clients to understand the issue, and the development team to resolve issues.
Quality Assurance Analyst
Innovative Ideas & Solutions
Mumbai
01.2014 - 02.2015
Participated in daily scrum meetings providing status updates on projects assigned.
Prepared reports detailing overall project progress according to established timelines.
Developed, documented, and executed manual tests for web-based applications.
Documented all phases of test execution including results analysis and defect resolution.
Performed functional, system integration, regression, user acceptance testing.
Identified and tracked software defects using bug tracking systems.
Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
Jr Developer
LearningMate Solution Pvt Ltd
Mumbai
07.2011 - 09.2013
Understanding the requirements.
Help in estimating for testing projects.
Performing smoke, GUI, usability, functional, regression, retesting, sanity, security testing, cookies testing, compatibility testing, and UAT testing.
Communicating with other team members (Development Team, Technical Support, Business Support) in order to resolve the issues.
Collaborate with project management to ensure that project deadlines are met.
Perform accessibility testing.
Mobile testing on different mobile devices.
Involvement in test reporting on a daily and weekly basis through the company-prescribed format.
Configuration management, which includes sharing files between multiple team members.
Maintaining file naming conventions as per CM’s guidelines, while also ensuring that all files related to the projects are properly placed on SVN.
Attend and participate in team/client-related meetings.
Incorporated the FTP process for delivery to the client website.