Experienced Assistant Restaurant Manager with a proven track record in leading restaurant teams to success in high-volume environments. Skilled in inventory management, safety standards enforcement, and developing effective marketing strategies. Adept at maintaining high levels of customer satisfaction and driving operational improvements. Excels in stressful situations, ensuring smooth restaurant operations and team cohesion.
Hi, I’m
YOGESH SAHU
Rourkela
Summary
Overview
6
years of professional experience
1
Certification
Work History
Hilton Garden InnPune
Assistant Restaurant Manager
12.2023 - Current
Job overview
- Led a team of 45 employees, offering coaching, mentorship, and comprehensive performance evaluations to enhance service quality.
- Implemented cost-control measures, significantly reducing unnecessary expenditures without compromising on quality or customer experience.
- Streamlined inventory management, resulting in a more efficient ordering process and reduced waste.
- Developed and executed marketing strategies, attracting a new customer base and increasing the restaurant's visibility.
- Coordinated catering services for special events, ensuring high customer satisfaction and repeat business.
Kochi Marriott Hotel
Food and Beverage Executive
10.2022 - 11.2023
Job overview
- Help launch new varieties of food and presentation in conjunction with marketing team and culinary team
- Control cost and expenditures through detailed analysis of appropriate purchasing and inventory
- Supervise 35 employees providing
- Ensure compliance with prescribed standards in the areas of guest relations labor costs paper costs restaurant safety and sanitation
- Placed food orders in accordance with established inventory levels and budget
- Presented all special promotions and marketing plans according to company procedures with a constant focus on profitability
- Assumed responsibility for cash for all shifts including bank deposits and ensuring that all cash procedures are properly adhered to
The Oberoi BangaloreBangalore
Guest Service Associate
12.2021 - 09.2022
Job overview
- Responded to guest queries and complaints in a timely and courteous manner
- Fulfilled guest food orders promptly and efficiently
- Double-checked guest food and beverage orders for accuracy before serving
- Work collaboratively with the team to ensure all customer needs are met and standard of service are accommodated
- Maintaining the par stock
- Providing personalized service to VIPs as a butler and welcoming them with refreshments
Taj Resort Convention CentreGoa
Guest Service Attendant
01.2020 - 12.2021
Job overview
- Assisted the team in pre-opening operations for all the Food and Beverage
- 2+ years' experience in handling multiple outlets including Banquets, Cafe´, In-Room Dining, Bar and Butler Service
- Assisted with setup, operations and teardown for 100+ functions, including 50 weddings and 40 corporate events
- Waiting Tables, holding sections, handling live counters, special occasion table setup and assisting as fill-in bartender
- Settling billings and day sale and end report for IRD, Cafe´ and Banquets
- Maintained cleaning records and FSMS (Food safety management system) records with accuracy, inventory control and auditing stockroom
Double Tree by HiltonKuala Lumpur
Industrial Trainee (F&B Dept)
06.2018 - 11.2018
Job overview
- Worked in a specialty restaurant, learned about food preparation and specialized service
- Waited multiple services at a fast-paced outlet in a high occupancy establishment through crowd crisis management
- Learned to perform essential tasks and duties rapidly and efficiently
- Bar setup, mise en place and basic cocktail preparations
- Coffee service, machine cleaning and various preparations of coffee
- Setting up and maintaining the stock using methods like FIFO
- Up selling Indian food to guest by referring to them the outlets in the neighbourhood
Education
School of Hotel ManagementBhubaneshwar
Bachelor of Hotel Management & Catering Technology from BHMCT
01.2020
University Overview
Municipal CollegeRourkela
Intermediate from CHSE
01.2016
University Overview
Desouza's SchoolRourkela
Matriculation from ICSE
01.2013
University Overview
Skills
- Restaurant Operations
- Staff Management
- Inventory Control
- Customer Service Excellence
- Marketing and Sales Strategies
- Employee Retention
- Budgeting and financial management
Certification
- Serve Safe Re-Opening Guidance: COVID-19 Precaution, 2020
- Bar Starts spirits and mixology Course, Bar Smarts certificate, 2020
- Typsy Hospitality Courses, 2020
- Advance Catering (Level-2) Food safety, FOSTAC - FSSAI, 2019
- Certified an 'A' as NCC, Ministry of Defence, Govt. of India, 2012
Accomplishments
Accomplishments
- Introduced specialty cuisine within the daily buffet to promote the culture of neighboring community.
- Headed the butler team for VIP event of 1500+ guests along with providing butler service for the host, Mr. Antriksh Shah (Founder of Hardwear.io, Hardware Security Conference).
- Recognized by various guests on websites like Trip Advisor and being a star performer at my current organization.
- Assigned as a butler for multiple VVIP guests such as Mr. Sanjay Kapoor (President of All India Federation of Chess); Mr. Antriksh Shah (Founder of Hardwear.io, Hardware Security Conference); Mr. Rana Gurmit Singh Sodhi (Member of Punjab Legislative Assembly); Mr. Ram Kadam (Member of Ghatkopar Legislative Assembly) and many more.
Languages
English
Proficient
C2
Timeline
Assistant Restaurant Manager
Hilton Garden Inn
12.2023 - Current
Food and Beverage Executive
Kochi Marriott Hotel
10.2022 - 11.2023
Guest Service Associate
The Oberoi Bangalore
12.2021 - 09.2022
Guest Service Attendant
Taj Resort Convention Centre
01.2020 - 12.2021
Industrial Trainee (F&B Dept)
Double Tree by Hilton
06.2018 - 11.2018
School of Hotel Management
Bachelor of Hotel Management & Catering Technology from BHMCT
Municipal College
Intermediate from CHSE
Desouza's School
Matriculation from ICSE
Quote
A ship in port is safe, but that's not what ships are built for.
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