Seasoned Technical Program Manager with background in leading cross-functional teams to deliver complex technical projects on time and within budget. Possess strong understanding of software development life cycle, agile methodologies, and program management principles. Known for strategic planning abilities, problem-solving skills, and capacity to drive innovation resulting in improved product quality and operational efficiency. Demonstrated impact through successful project delivery and process enhancement initiatives in previous roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technical Project/ Program Manager
KPIT Technologies Ltd.
Bangalore
02.2024 - Current
Effectively established and updated project plans, timelines, and roadmaps for diverse projects.
Coordinated resources across teams to resolve issues, dependencies, and execute projects efficiently.
Analyzed customer requirements, identified gaps, created solutions, and communicated them to the engineering teams.
Developed processes to streamline software development life cycle activities such as planning, coding, testing and deployment.
Monitored project performance metrics including cost, schedule, scope change requests and quality assurance plans.
Provided guidance and mentorship to junior program managers in order to improve their skillset.
Conducted regular status reviews (weekly, monthly) with stakeholders to ensure that all deliverables are meeting expectations.
Performed risk management by identifying potential risks associated with projects and developing mitigation and contingency strategies.
Implemented best practices related to Agile methodology, such as sprints, standups, planning, grooming, demo, retrospection, resulting in improved efficiencies.
Identified resources needed to complete tasks, resolved issues with personnel and maintained deliverable estimates.
Implemented best practices related to Zero Defect Delivery, First Time Right, On Time Delivery, resulting in improved KPIs.
Handled resource allocation, vendor coordination, and software/hardware acquisition.
Technical Program Manager/ Sr. Scrum Master
Zee Entertainment Enterprises
Bangalore
01.2023 - 02.2024
Led Agile practices across multiple teams (Frontend & Backend, CloudOps, DevOps, SRE) in AWS and GCP cloud
Managed the end-to-end delivery of features and initiatives for the ZEE5 app, from requirement gathering to production go-live.
Conducted Scrum ceremonies, tracked agile metrics, and generated sprint reports/dashboards in JIRA.
Coordinated with stakeholders for effective communication and successfully handled multiple projects.
Assisted my team in adopting the principles and practices of SAFe Agile, Scrum, and Kanban methodologies.
Enabling the team to be more self-organization, cross-functional.
Conduct all scrum ceremonies like Daily stand up, Iteration/Sprint planning, Backlog refinement/grooming, Iteration/sprint review/demo, and Retrospectives.
Guiding the team in estimation, getting clarification from Product Owners, and working with PO on a regular basis.
Prioritized the removal of impediments by identifying and assigning appropriate personnel, ensuring timely resolution.
Collaborated with product owners and cross-functional teams to effectively manage backlogs and new requests.
Works with multiple scrum teams and has the technical credibility to drive constructive discussions with the cross-functional teams.
Act as a servant leader for the Scrum team, providing necessary guidance, motivation, and managing risks.
SAFe Agile Scrum Master & Sr. Business Analyst
Tech Mahindra Ltd.
Pune
11.2021 - 01.2023
Acted as a Senior Business Analyst and Technical Program Manager for integrating third-party HR applications like benefits, talent acquisition, employee onboarding/get me started, learning platforms, manage performance, well-being, employee recognition, retention, and farewell, etc.
Collaborated with business owners, created and elaborated features, and managed project scope and timelines.
Led cross-functional Scrum teams, facilitated Agile ceremonies, and drove iteration planning and reviews.
Engaged with stakeholders to handle backlogs and new requests, ensuring UAT and functional testing.
Implemented SAFe Scaled Agile Framework methodologies and coached teams on Scrum and SAFe principles.
Sr. Business Analyst, Product Owner & Scrum Master
Tata Consultancy Services
Pune
03.2021 - 11.2021
As a Product Owner, I led cross-functional Scrum teams in flawless delivery using the Scrum framework and Agile principles.
Responsible for identifying, developing, implementing, and continuously improving business processes and systems.
Translated requirements into tangible deliverables, facilitated knowledge sharing, and liaised with development and testing teams.
Received acknowledgement for exceptional customer satisfaction and commitment to delivering results.
Business Analyst & Scrum Master
CBRE
Hyderabad
08.2016 - 12.2019
Identified, developed, and implemented business processes and systems for Consumer Services and Customer Services.
Led the team in administering MSCRM and 8x8 VCC applications, designed BI reports, and prepared Microsoft Vendor Compliance Reports.
Coordinated in-depth tests, wrote UAT scripts, and provided first-line problem resolution.
Served as a Scrum Master for over a year, ensuring effective communication, change management, and delivering within SLAs.
Education
Bachelor of Engineering - Information Technology
Pune University
Pune, India
06-2015
Polytechnic - Computer Science
MSBTE University
Nanded, India
06-2012
Skills
SDLC lifecycle
Agile Scrum
SAFe
Kanban
AWS
Data Analysis & Visualization
Business Analysis & Requirement Gathering
Creating Gantt Chart
Backlog Management
Resource Management
Vendor Management
Project Management
Project Team Coordination
Quality Control & Impact Analysis
Powerpoint
Excel
MS Word
Domains:
Autonomous Driving
OTT
HRMS
Payments
Telecom
MS Dynamics CRM
Tools:
JIRA
Confluence
Rally
MS Office
New Relic
Splunk
Salesforce
KPIT Tools (KAP, Insight, Katapult)
Certification
Certified Scrum Master (CSM)
Languages
Telugu
First Language
Telugu
Proficient (C2)
C2
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Advanced (C1)
C1
Bengali
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Technical Project/ Program Manager
KPIT Technologies Ltd.
02.2024 - Current
Technical Program Manager/ Sr. Scrum Master
Zee Entertainment Enterprises
01.2023 - 02.2024
SAFe Agile Scrum Master & Sr. Business Analyst
Tech Mahindra Ltd.
11.2021 - 01.2023
Sr. Business Analyst, Product Owner & Scrum Master