Yogesh Shukla
System Administrator
Noida
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
2
2
Certifications
3
3
Languages
Work History
System Admin
Aeiforia Group
11.2025 - Current
- Oversaw daily management of IT infrastructure, involving desktops, laptops, printers, and systems.
- Delivered technical support addressing hardware, software, network issues, and user logins.
- Administered Microsoft Active Directory for user accounts and access permissions management.
- Coordinated Microsoft 365 administration tasks, such as mailbox creation and license assignments.
- Resolved Outlook synchronization issues, and ensured email delivery reliability within Office 365.
- Installed and supported the Windows OS, alongside key business applications like Microsoft Office.
- Facilitated remote user support via remote desktop solutions, including Anydesk and Zoom.
- Maintained system documentation while managing IT asset procurement with vendors.
IT Assistant
AAFT
11.2024 - 07.2025
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked effectively in team environments to make the workplace more productive.
- Configured, monitored and maintained email applications or virus protection software.
- Created configuration guides for deploying new desktops, laptops and mobile devices.
- Conferred with network users about solutions to existing system problems.
- Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Troubleshot application errors and provided technical support to end-users.
- Oversaw storage management, data migration, backups and drive replacements.
- Coordinated with vendors and support teams to resolve technical issues and procure necessary equipment.
System Engineer
Nexyber Solution LLP
03.2023 - 11.2024
- Defined technical integration strategy and developed integration plans.
- Installed and configured operating systems, middleware products and databases.
- Handled troubleshooting tasks for Local Area Networks, Wide Area Networks, and voice systems to reduce network connectivity problems.
- Handled troubleshooting for software and hardware and promptly resolved issues.
- Installed, configured, and maintained Windows Server operating systems.
- Monitored network performance to determine adjustments needed.
- Created and maintained virtual machines using vCenter Server.
- Upgraded existing hardware to ensure compatibility with new versions of VMware products.
- Assisted in troubleshooting problems related to operating systems or application software running on virtual machines.
- Resolved issues related to networking, storage, security, and other infrastructure components within a VMware environment.
- VMware machine migration and cloning.
VIP Support Engineer
Renovation Automation Services PVT LTD
10.2022 - 02.2023
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Participated in regular meetings with management regarding project status updates.
- Monitored system performance to ensure optimal functioning of services.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
- Maintained positive working relationship with fellow staff and management.
- Provided technical support to customers via phone and email, troubleshooting hardware and software related issues.
- Company Overview: Client – Deloitte USI.
Desktop Support L1
ISON BPO PVT LTD
10.2020 - 10.2022
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted testing of software and systems to ensure quality and reliability.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed routine maintenance and repair.
- Achieved cost-savings by developing functional solutions to problems.
Education
Bachelor of Arts - Arts Education
Allahabad State University
Prayagraj04-2021
Diploma - Information Technology
Jetking
Prayagraj02-2021
Skills
Computer Troubleshooting Expertise
Installation and Troubleshooting Skills
Configuration and Troubleshooting for Office 365
Active Directory Management
Ticketing Tool Administration
Network troubleshooting
Printer Installation
VMware Administration
Teamwork and collaboration
Certification
CCNA Certified from Jetking
Websites, Portfolios, Profiles
https://www.linkedin.com/in/yogesh-shukla-4503b0201?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app
Preferred Location - City
Delhi NCR
Personal Information
- Father's Name: Avanish Shukla
- Date of Birth: 06/08/01
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the information furnished above is true to best of knowledge.
Timeline
System Admin
Aeiforia Group
11.2025 - Current
IT Assistant
AAFT
11.2024 - 07.2025
System Engineer
Nexyber Solution LLP
03.2023 - 11.2024
VIP Support Engineer
Renovation Automation Services PVT LTD
10.2022 - 02.2023
Desktop Support L1
ISON BPO PVT LTD
10.2020 - 10.2022
Diploma - Information Technology
Jetking
Bachelor of Arts - Arts Education
Allahabad State University