Yogesh Tiwari

Leading finance operations across AP, AR, and GL. Managing audit readiness, SOX compliance, and control testing. Driving process improvements and reporting risk insights.

• Project transitioned for one of the leading USA door and windows provider.The team was managing the tasks mentioned below..
• 1,000+ customer orders monthly with 99% accuracy in SAP/Oracle, ensuring correct pricing, terms, and delivery schedules.
• Manage end-to-end billing, including invoice creation, validation, and adjustments.
• Perform daily cash applications for payments (ACH, wire, cheque, lockbox), reconciling short pays and overpayments.
• Reduce Days Sales Outstanding by 10 days through proactive follow-up and collection strategies.
• Resolve customer disputes and credit holds, decreasing open disputes by 15%.
• Collaborate with Sales, Logistics, and Finance to improve order workflows and address customer concerns.
• Compiled detailed weekly ageing reports, conducted thorough account reconciliations, and utilised management KPI dashboards to track financial performance effectively.

Travelled Onsite (USA) for transition of AP process. Managed AP/AR teams, performed audit compliance, root cause analysis, and supported SOX requirements.

• Managing multiple activities like Invoice processing, Invoice Payments processing, Vendor Setup & Maintenance, Insurance & Re-insurance Claims Payments, AP-Helpdesk
• Prepared weekly & monthly dashboard for Accounts Payable and reported the same to the client

• Managed activities like Reconciliation of GL with Sub-ledger, Compliance, Recovery of Funds Nationwide, Address Formatting, Checking for Cancels, Undeliverable and Manual Uploads
• Prepared weekly & monthly dashboard for Inter Company Reconciliation, and reported the same to the client

• Lead a team of 11 members entailing 6 in Manufacturing, 4 in Marketing and 1 in Accounts for managing complete business operations; planning & implementing operational systems, processes & best practises to improve organisational well-being
• Ensuring that all products are manufactured in a correct, cost effective and timely manner in alignment with specifications & quality requirements; contributing towards the achievement of company's strategic and operational objectives
• Managing all functions related to purchase of materials, inventory planning & warehouse efficiency; examining financial data/statements and utilising them to improve profitability; driving quality controls and monitoring production KPIs
• Spearheading HR functions like recruitment, training and performance appraisals; resolving clients' or personnel's concerns

• Administered process operations for GL Reconciliation & EMQ and coordinated various services & initiatives to ensure streamlined operations in adherence to company's policies, SLAs & defined guidelines for high accuracy
• Facilitated quality checks & audits for maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets
• Ensured that all tasks are completed and reported accurately and upon agreed deadlines on a daily and on periodic basis
• Drove improvements in Service/Operational Measures Quality, Resource Utilization, Productive Efficiency and TAT
• Defined all KRI/KPI & prepared various management & stakeholder reports on a regular basis to keep a track process operations
• Led & monitored the performance of team members to ensure efficiency in process operations
• Organised training / skills & competency development programs to enhance their efficiency & productivity

• Travelled to USA for the transition of Escheatment process. Managed multiple activities like Reconciliation of GL with Sub-ledger, Compliance, Recovery of Funds Nationwide, Address Formatting, Checking for Cancels, Undeliverable and Manual Uploads
• Prepared weekly & monthly dashboard for Escheatment and reported the same to the client
• Contributed in setting-up the product & service codes on Analysis (Bank's Mainframe) System
• Performed General Ledger to Sub-ledger reconcilement functions
• Assessed Corporate Customer Variances entailing: Analysing Monthly Revenues by comparison b/w current & previous month service charges incurred by the customer
• Investigating on possible causes of variation and suggesting corrective action to Relationship Managers & Treasury Sales Officers to ensure 100% accurate billing to the customer
• Correcting Research Leads to million dollar reversals in turn enhancing accuracy & customer satisfaction
• Conducted research of Monthly Revenue Variance at bank level; calculated Monthly Index Rates for the bank which affects its interest earned; prepared Weekly & Monthly Dashboard for data management & reported the same to the client.

• Managed all potential customers for car financing & re-financing and generating extra leads to achieve the assigned targets

• Interfaced with walk-in customer as well as made cold calls in the market for selling life insurance products