Yogesh Kumar Sharma
New Delhi,National Capital Territory of Delhi
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Global Brand Manager
Quality Flavours Export
Moradabad, India
08.2021 - Current
- Conceptualised brand identity and developed unique communication guidelines.
- Protected consistent branding across content for multiple platforms and campaigns.
- Oversaw product planning and demand management on monthly basis to meet consumer desires.
- Supported customer satisfaction, offering timely updates on shipping details and timelines.
- Reduced costs by negotiating contracts, transportation and handling charges.
- Documented cargo amount, weight and dimensions to maintain updated records.
- Maintained excellent supplier relationships to obtain favourable pricing and timelines.
- Prepared bills of lading, invoices and shipping documents for shipments.
- Processed all export requests from client.
Sales Director
Amore Di Casa, Comfortable Lifestyle
New Delhi, India
07.2013 - 07.2021
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
- Followed industry trends and set pricing strategies to maximise business returns.
- Pursued new business opportunities by forging strong networks and contacting potential buyers.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Created seasonal sales plans with varying stock and promotional strategies.
- Sourced and verified quotations from suppliers before initiating purchase processes.
- Managed staff logistics and day-to-day store operations for optimised financial efficiency.
- Ensured timely opening and closing of store 7 days a week.
- Increased brand recognition within niche using evidence-based marketing practices.
- Determined selection of products and display items for collections and promotional events.
- Helped to increase in-store foot traffic by creating winning visual displays.
- Updated floor design for facility to make best use of sales space, enhancing product presentation.
- Reviewed and renegotiated key contracts to maintain cost-effectiveness.
- Established and managed relationships with new and existing suppliers to strengthen supply chain.
- Designed visually pleasing in-store and window displays to increase footfall.
- Built rapport with new and existing customers to boost client retention.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Boosted product sales by offering selection guidance to customers.
Ground staff
Celebi Airport Services India Pvt. Ltd
New Delhi, India
07.2011 - 08.2013
- Load Control
- Communications with the management and the passengers.
- Flight Operations – Flight Preparations at the Airport of Departure
- Flight Operations – En-route Flight Assistance on approaching VHF frequency
- Assistance to under-aged passengers
- Assistance to passengers with reduced mobility or hearing
- Assistance to passengers with impaired eye sight or inability to read.
Ground Attendant
Jet Airways Pvt. Ltd
New Delhi, National Capital Territory of Delhi
02.2009 - 11.2011
- Managed team member schedules and work assignments.
- Oversaw ticketing, gate and ramp services.
- Tagged luggage and routed to appropriate location for loading and screening.
- Escorted passengers with mobility issues to and from transport.
- Instructed passengers on safety and emergency procedures and answered passenger enquiries.
- Recorded additional passengers for reporting purposes.
- Spoke clearly to communicate easily with non-native speakers.
- Announced flight status updates and information about gate changes over PA system.
- Checked-in luggage and confirmed carry-on items met security requirements.
- Responded calmly to help distressed, confused or lost passengers.
Education
Bachelor of Business Administration - Hotel Management and Travel and Tourism
07.2006 - 07.2009
A-Levels - Commerce
/2005 - /2006
- Elected Captain of Basketball Team
Skills
- Sales tracking
- Advertising Expertise
- Brand Strategy Development
- Margin Monitoring
- Operations Management
- Procurement Expertise
- Budget Management
- Team player
- Supply chain assistance
- Goods procurement
- Sales expertise
- Excellent attention to detail
Languages
English
Fluent
Hindi
Native
Accomplishments
- Promoted to Sales Director after 3 successful years in the sales department at Amore Di Casa.
- Increased yearly revenue by 65 % in 2016.
- Saved company USD 3000.00 per year by creating improved vendor sourcing and negotiations procedures.
Timeline
Global Brand Manager - Quality Flavours Export
08.2021 - Current
Sales Director - Amore Di Casa, Comfortable Lifestyle
07.2013 - 07.2021
Ground staff - Celebi Airport Services India Pvt. Ltd
07.2011 - 08.2013
Ground Attendant - Jet Airways Pvt. Ltd
02.2009 - 11.2011
Ansal Institute of Technology - Bachelor of Business Administration, Hotel Management and Travel and Tourism
07.2006 - 07.2009
Kendriya Vidyalaya - A-Levels, Commerce
/2005 - /2006
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