Results-driven professional with a proven track record in Order to Cash (O2C) domain management. Expertise includes collection, credit control, and cash application. Adept at driving operational excellence and delivering impactful solutions in a dynamic corporate environment.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Nouryon India Pvt Ltd
Navi Mumbai
04.2023 - Current
Managed the Accounts Receivable Team of 10 to ensure the timely collection of outstanding invoices.
Prepared and analyzed AR Aging Reports to identify overdue accounts, and implement collection strategies.
Set up and monitored credit limits for new and existing clients, ensuring credit risk management.
Specializing in credit control, collections, and cash applications.
Reviews and release blocked orders due to credit limits or overdues.
Developed and implemented collection procedures, improving the efficiency and effectiveness of the collection process.
Dunning: Follow up for payments with customers at regular intervals, and internal and external query resolution.
Providing inputs for monthly performance dashboards.
Creating/Updating Credit Insurance Request on Credendo.
Update the new payer details in FSCM.
Providing root cause analysis and actions taken on the PF EU overdue report.
Debt collection and dispute resolution.
Sharing balance confirmation statements with clients, as per their requirements.
Provided regular updates on AR status and collection efforts to senior management.
Senior Manager
ICICILOMBARD GENERAL INSURANCE COMPANY
Mumbai
09.2022 - 03.2023
Preparing monthly, quarterly bordereaux, statements of accounts, and sending the same to network partners, global reinsurers.
Ensuring payments are made to network partners for premiums, and collecting the claims proportions from them.
Creating credit notes and sharing them with network partners.
Ensuring log correction is done at the start of the month for all the network partners, and correcting the commission percentage as per their requirements.
Focusing on clearing overdue balances under the 60+ bucket from the aging report.
Reviewing and chasing for unallocated balances and cashes
Senior Accounts Executive
LIONBRIDGE TECHNOLOGIES
Navi Mumbai
07.2018 - 05.2022
Handling invoicing, collection, and cash application.
Creating invoices and credit memos, issuing them to customers by all necessary means, and updating customer files with the final issue of invoices to the customers.
Prioritizing, organizing, and accomplishing daily collection activities.
Reconciling items on our account against those on our customers' accounts, identifying and resolving any differences within requisite timescales.
Solving customers' queries on emails and calls.
Reconcile invoices in case of any queries, and amend accordingly.
Focusing on clearing overdue balances under the 60+ bucket from the aging report.
Reviewing and chasing unallocated balances and cashes.
Senior Accounts Executive
JARDINE LLOYD THOMPSON
Mumbai
01.2015 - 04.2018
Actively controlling and managing all items (accounts receivable/payable) on a portfolio of customer accounts, ensuring timely collection and payment of monies due to or from clients to meet targets.
Rigorously pursuing debts and queries to resolution.
Reconciling items on our account against those on our customers' accounts, identifying, and resolving any differences within requisite timescales.
Reviewing ledgers and providing accurate analysis of accounts.
Maintenance of relevant records, logs, and timesheets.
Reconcile invoices, and advise the technical team of any amendments.
Reviewing and chasing for unallocated balances and cash.
Executive
HAPAG LLOYD GLOBAL SERVICES LTD
Thane
07.2013 - 08.2014
Manifesting Bill of Lading, and creating and distributing invoices.
Create various reports necessary for maintaining smooth processing.
Education
B.COM - Accounting And Finance
N.E.S RATNAM College
Mumbai
04-2013
HSC - Commerce
Janana Sarita Jr. College
Mumbai
04-2010
SSC -
Shree Vardhaman Vidyalaya
Thane
04-2008
Skills
Accounts receivable management
Credit control
Collection strategies
Cash application
Data analysis
Financial reporting
Staff training and development
Dispute resolution
Root cause analysis
Process improvement
Performance monitoring
Customer relationship management
Team leadership
Timeline
Assistant Manager
Nouryon India Pvt Ltd
04.2023 - Current
Senior Manager
ICICILOMBARD GENERAL INSURANCE COMPANY
09.2022 - 03.2023
Senior Accounts Executive
LIONBRIDGE TECHNOLOGIES
07.2018 - 05.2022
Senior Accounts Executive
JARDINE LLOYD THOMPSON
01.2015 - 04.2018
Executive
HAPAG LLOYD GLOBAL SERVICES LTD
07.2013 - 08.2014
B.COM - Accounting And Finance
N.E.S RATNAM College
HSC - Commerce
Janana Sarita Jr. College
SSC -
Shree Vardhaman Vidyalaya
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