YOGESHVARAN VIVEKANANDAN
Chennai
Summary
Contracts administrator supporting contract lifecycle management and order-to-cash operations across SaaS and manufacturing. Perform contract review, compliance validation, and RFQ/RFP evaluation. Manage purchase orders and ensure accurate billing and invoicing in high-volume workflows using Salesforce and SAP S/4HANA.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Contracts Administrator II (Sales)
ZoomInfo Technology Inc.
Chennai
03.2025 - Current
- Validated and processed sales agreements and post-sales transactions in line with SOX, global, and internal policies, supporting accurate downstream financial processing. Managed end-to-end deal and contract issuance for customer agreements, helping reduce processing errors and turnaround time. Tracked monthly and quarterly deal pipelines, collaborating with sales excellence and subsidiary stakeholders to facilitate closure of high-priority deals. Executed billing operations, including order and invoice approval and dispatch for standard and local processes, enhancing cash flow and collectability. Coordinated finance exception approvals for high-value credits and processed related rebills with full audit traceability. Monitored contract billing status and flagged risks tied to PO coverage, customer sign-off, and credit or payment status for key stakeholders. Streamlined operational processes to ensure scalability and accuracy across the portfolio of accounts. Used voice-of-customer feedback and cross-functional collaboration to identify trends and improve deal and billing workflows.
- Evaluated customer contracts to ensure alignment with company policies and mitigate risks. for ZoomInfo Technology Inc. with legal and sales teams.
- Drafted NDAs, MSAs, and SOWs using approved contract templates.
- Tracked contract lifecycle status in CLM and shared updates with stakeholders.
Process Associate - Order Management & Contract Operations
Future Pipe Industries Services Pvt Ltd.
Chennai
06.2024 - 03.2025
- Coordinated order management and contract processing, ensuring accurate records and timely execution of customer agreements. Assisted billing execution, including invoice creation, approval routing, and dispatch aligned with revenue recognition timelines. Coordinated with internal teams to resolve billing discrepancies, PO mismatches, and contract compliance issues. Provided initial support for customer service inquiries, addressing operational concerns and escalating complex issues. Analyzed customer service metrics and KPIs, providing insights for monthly business reviews and leadership reporting. Supported process improvement initiatives to streamline order-to-cash workflows and improve operational efficiency. Facilitated communication with cross-functional teams, including sales, finance, and customer service, to enhance contract and order lifecycle management.
- Performed essential routine responsibilities to maintain smooth workflow and operational effectiveness.
- Shared fresh concepts and approaches to boost team effectiveness and drive successful outcomes.
- Collaborated with a diverse team to achieve objectives and resolve product and service-related challenges.
Process Associate - Contract & Order Management
Hewlett Packard Enterprise (via eTeam Inc)
Chennai
06.2022 - 05.2024
- Revised and processed contracts with the contract amendment team to align with business objectives while maintaining 100% quality across all quotes and contracts.
Partnered with global sales teams on renewal contract orders, PO compliance, invoicing, and high-value quotation preparation.
Supported end-to-end order and contract management, including entry, revisions, invoicing, and escalation resolution.
Maintained accuracy of supplier and purchase order database, enabling reliable vendor records and informed supplier selection within approved purchasing strategies.
Identified and implemented process improvements, and enhancing order and contract processing workflows. Processed accounts receivable invoices averaging $20m–$35m per month in full compliance with agreed SLAs.
Addressed billing document issues such as invoice generation and discrepancies in credit/debit memos.
Worked across functions to troubleshoot system integration issues by recreating end-to-end scenarios in QA test environments.
PrepCPrep Created customized reports to track order status, invoicing accuracy, service levels, and compliance metrics for stakeholder review.olved client contract and billing inquiries within SLA timelines through ticketing systems and direct communication. - Executed daily operational tasks with precision and timeliness.
- Developed innovative solutions aimed at boosting team productivity and success.
- Collaborated with diverse team members to achieve objectives and solve product-related challenges.
Education
Bachelor of Engineering - Petroleum Engineering
AMET University
Chennai07-2020
Skills
- Contract Lifecycle Management (CLM)
- Contract Administration
- Contract Compliance
- Contract Renewals
- Contract modification
- Contract oversight
- Contract creation
- MSA / SOW Review
- Order-to-Cash (O2C)
- Order Management
- PO processing
- PO issuance monitoring
- Invoicing oversight
- Open PO analysis
- Billing Operations Management
- Service Level & Inventory Target Management
- Contract Performance Metrics
- SLA Management
- RFQ/RFP Review
- Vendor/Supplier Coordination
- Supplier selection strategy
- Supply Chain Coordination
- Cross-Functional Collaboration
- Stakeholder Management
- Stakeholder engagement
- Data reporting integrity
- Contract Management Software
- SAP S/4HANA SD
- Order fulfillment
Languages
English
Proficient (C2)
C2
Tamil
Native
Native
Timeline
Contracts Administrator II (Sales)
ZoomInfo Technology Inc.
03.2025 - Current
Process Associate - Order Management & Contract Operations
Future Pipe Industries Services Pvt Ltd.
06.2024 - 03.2025
Process Associate - Contract & Order Management
Hewlett Packard Enterprise (via eTeam Inc)
06.2022 - 05.2024
Bachelor of Engineering - Petroleum Engineering
AMET University