Yogeswari Rajendran
Senior associate
Chennai
Summary
Accomplished Senior Associate-Insurance admin and Credit Controller-AR-OTC at Accenture, adept in Debt Management and Client Management. Excelled in enhancing data security, and leading effective credit control strategies, significantly improving client relations and operational efficiency. Demonstrates strong Reporting & Analytics capabilities and exceptional interpersonal skills, ensuring over 90% client satisfaction.
Overview
4
4
years of professional experience
8072
8072
years of post-secondary education
2
2
Languages
Work History
Senior Associate-Insurance Admin
TCS
05.2024 - Current
- Managed comprehensive insurance administration processes, ensuring compliance with regulatory standards.
- Enhanced data security protocols to protect sensitive information effectively.
- Conducted in-depth analyses of client accounts, identifying trends and opportunities for optimization.
- Managing insurance policies, including processing changes, renewals, and cancellations. This can involve updating policy records in databases
- Maintaining accurate and up-to-date records, including policyholder information, claims data, and financial information.
Credit Controller-AR-OTC
Accenture
10.2021 - 08.2023
- Evaluating new credit requests, and conducting client credit checks.
- Managing and collecting debts from company debtors.
- Setting up the terms of credit for new clients.
- Preparing statements and reports for the company accountant.
- Liaising with customers and the sales team.
- Creating monthly status reports for the review calls.
- Received information about disputes and responded to incidents calmly to develop effective resolutions.
- Contact the customer via telephone and email, and get the payment or confirmation for due invoices.
- Interacting on a daily basis with customers to resolve queries and issues related to invoice payments.
- Monthly followup with the customers disputes.
Education
MBA - Finance And Marketing
SRM Institute of Science And Technology
Bachelor of Arts - B.com Corporate Secretaryship
Anna Adarsh College For Women
GED -
Velammal Matriculation Higher Sec School
High School Diploma -
Hussain Memorial Mat.Hr.Sec. School
Skills
Reporting & Analytics
Debt Management
Client Management
Query Management
Governance, Risk, and Control Management
Cash Forecasting
Microsoft Office
Oracle
Disclaimer
I hereby declare that the above-mentioned information in my resume is true to the best of my knowledge and belief. I bear the responsibility of any error/mistake in the date if occur in the future.
Timeline
Senior Associate-Insurance Admin
TCS
05.2024 - Current
Credit Controller-AR-OTC
Accenture
10.2021 - 08.2023
MBA - Finance And Marketing
SRM Institute of Science And Technology
Bachelor of Arts - B.com Corporate Secretaryship
Anna Adarsh College For Women
GED -
Velammal Matriculation Higher Sec School
High School Diploma -
Hussain Memorial Mat.Hr.Sec. School
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