Proven Process Associate with a track record of enhancing workflow management and customer service excellence at Amazon. Skilled in report analysis and dispute resolution, I have significantly contributed to process efficiency and client satisfaction. My adeptness in call management and issue research has driven notable improvements in operational productivity and customer retention.
In my role at iGlobe Solutions, I leveraged my customer service expertise to drive sales and exceed targets. My responsibilities included prospecting new clients, managing sales pipelines, and executing strategic sales plans. I consistently demonstrated an ability to understand customer needs, offer tailored solutions, and close deals effectively. My proactive approach and keen understanding of sales processes contributed to significant revenue growth and client retention.