Knowledge in Incident Response, Vulnerability Management, and Security Improvement Programs, with a strong background in Service Desk roles. Proficient in various IT-related areas, known for problem-solving, decision-making, and organizational skills. Dependable and capable of managing multiple priorities with a positive attitude. Eager to take on additional responsibilities to achieve team objectives. Quick learner, hard worker, and persistent in completing tasks efficiently
Knowledge and skills
Systems: Windows PC/Server, MAC OS, Linux, Active Directory (AD), etc.
Networking: Various network communication (e.g., LAN, WAN, MAN, WLAN, WWAN), VPN, Router, Firewall, TCP/IP,
Software: Cisco VPN, ServiceNow, Remedy, SharePoint, MS Office suites, etc.
Career Essentials in Cybersecurity by Microsoft and LinkedIn
Describe threat protection with Microsoft Defender XDR
CCNA Routing and Switching
Career Essentials in Cybersecurity by Microsoft and LinkedIn
Describe threat protection with Microsoft Defender XDR
CCNA Routing and Switching