YUGAL MEHRA
Senior Manager- Issuer Alliances
MUMBAI,MH
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
Languages
4
4
years of post-secondary education
9
9
years of professional experience
Work History
SENIOR MANAGER
Pine Labs
Mumbai, Maharashtra
06.2017 - Current
- Managing consortium of emerging segment issuers and responsible for growing their affordability portfolio with Pine Labs both online and offline.
- Achieved quarterly targets for EMI through additional cash-back and instant discount alliances.
- On-boarding issuers on new products of affordability to increase volumes and achieve projected numbers.
- Managed multiple large scale merchants for Pine Labs and overachieved POS and revenue targets YOY for 3 consecutive years.
- Managed multiple, large-scale projects and suggested improvisations in process and SOPs.
- Cross sold various value added services to merchants opening up additional stream of revenue and creating stickiness.
- Received written testimonials from clients for exemplary service.
MANAGER
Amex
Mumbai, Maharashtra
08.2016 - 06.2017
- Handled Portfolio of 400 Corporate Clients with allocation size of 12 Mn $.
- On-boarded corporate for new company set-up & increased billing from existing clients through corporate expenses on cards.
- Declared new business opportunities worth 1 Mn $ QOQ.
ASSISTANT MANAGER
National Payment Corporation of India
Mumbai, Maharashtra
01.2015 - 07.2016
- On-boarded SBI & Associate banks on multiple payments platforms & products through liaison with concerned bank(s) departments, RBI, Technology service providers etc.
- Certified SBI & Associates on various platforms like IMPS, UPI, Debit Card and revamped SBI's Mobile Application “FREEDOM” launched on Oct'15.
- Conducted various promotional and marketing campaigns across country promoting NPCI and its products through SBI & Associates' branches.
- Suggested changes in positioning of logo of NPCI & NPCI Products across State Bank Website and Kiosks resulting in increase in the transactions of various products.
BRANCH SERVICE PARTNER
Yes Bank
Ludhiana, Punjab
09.2013 - 08.2014
- Handled customer centric banking operations & ensured customer satisfaction by achieving delivery and service quality norms.
- Kept branch up to date with regards to audit and compliance.
- Ensured consistency in maintaining branch audit score above expectations.
Assistant Manager
ICICI Bank
Mumbai, Maharashtra
08.2010 - 12.2011
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Education
PG Diploma in Banking - BANKING & FINANCE
MANIPAL ACADEMY
BANGALORE 11.2010 - 08.2011
Bachelors in Hotel Management -
IHM PUSA
New Delhi 07.2005 - 06.2008
Skills
Strategic planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Promoted as Senior Manager in 2019.
- Recognized as Employee of the Quarter 3 years in a row.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
SENIOR MANAGER
Pine Labs
06.2017 - Current
MANAGER
Amex
08.2016 - 06.2017
ASSISTANT MANAGER
National Payment Corporation of India
01.2015 - 07.2016
BRANCH SERVICE PARTNER
Yes Bank
09.2013 - 08.2014
PG Diploma in Banking - BANKING & FINANCE
MANIPAL ACADEMY
11.2010 - 08.2011
Assistant Manager
ICICI Bank
08.2010 - 12.2011
Bachelors in Hotel Management -
IHM PUSA
07.2005 - 06.2008
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