Summary
Overview
Work History
Education
Skills
TECHNICAL SUMMARY
PRODUCT DETAILS
ROLES & RESPONSIBILITIES
PERSONAL PROFILE
Timeline
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Yugandhar Kandula

Network Engineer
Hyderabad

Summary

A Network Engineer with a keen ability to understand, build and troubleshoot complex systems. I focus relentlessly on speed, security and optimization of network systems. Looking forward to applying and sharpening my skills with prudential.

Overview

5
5
years of professional experience

Work History

Network Sustaining Engineer

Infosys Limited
Hyderabad
08.2023 - Current

Client: APPLE

Network Sustaining Engineer

Infosys Limited (Kbridge Consulting Services Private Limited)
Hyderabad
06.2021 - 08.2023

Client: APPLE

  • Project Description:
  • Configuring, Managing & Maintaining Apple Global Production Environment with 24/7 Operational Support.
  • Supporting New Production site deployments and maintaining the network stability of existing production sites.
  • Handling severe/critical incidents related to the existing network environment and work along with ISPs to resolve network related issues.

Education

BTECH - Information Technology

SRI MITTAPALLI College of Engineering College
India
07-2013

Intermediate -

VIKAS Junior College
Guntur
06.2009

SSC -

SRI VIKAS Public School
India
03.2007

Skills

  • Project management

  • Strong decision maker

  • Complex problem solver

  • Innovative

  • Service-focused

  • Routing

  • Switches

  • Firewalls

  • VPN technologies

  • Load balancers

  • Wireless

  • MS Office documentation – MS office, Visio

TECHNICAL SUMMARY

  • Routing Protocols: Static, EIGRP, OSPF, BGP, PBR
  • Switching Protocols: VLAN, VTP, STP/RSTP, HSRP, VRRP, Port-channels
  • Security & VPN technologies: Firewall Rules, NAT, Zones, ACL’s, IPSEC DMVPN, GRE Tunnels, Security ACL Policies, NAT, Global Protect, Active-Standby Firewalls
  • Security device management: Panorama management, ASDM
  • WAN Technologies: MPLS
  • Load balancing technologies: Citrix Net Scalar
  • Network Services: IP Sub netting, VLSM, IPV4, VRF’s, IP-SLA, Route-Maps, Policy-Maps, Syslog

PRODUCT DETAILS

  • Routers Products: Cisco ASR Routers, Cisco 3800 Series, Cisco 2900 Series
  • Switches Products: Cisco Nexus 2K, Cisco Catalyst 6500, 4500, 3500, 2900 Series, Arista DCS 7050X
  • Firewall Products: Firewalls, Juniper SRX 5000 & 1500 SERIES, Juniper: SSG firewalls, Palo Alto: 3020 Models, PA500, 200 series
  • SD-WAN: Silverpeak Sd-wan
  • Load balancers: Citrix Netscalar
  • Wireless Products: Access points: Cisco 1600i, 1700i, 2600I, Wireless controllers: Cisco 9800, 2500 WLC
  • Management Tools: ZENOSS, nmSYS, EPIC, GRAPHANA, SPLUNK
  • Packet Analyzer Tools: Ethereal, Wire shark
  • Operating Systems: End host O.S: Win 7, 8, 10, 11, MAC OS, Server O.S: Windows 2012, 2016, Linux

ROLES & RESPONSIBILITIES

 Configuring :

  • Configure routing protocols (Static, EIGRP, OSPF, BGP, PBR) for enterprise-grade scalability.
  • Implement switching protocols (VLAN, VTP, STP/RSTP, HSRP, VRRP, Port-channels) for redundancy and traffic optimization.
  • Set up firewall rules, NAT, ACLs, zones, and VPN technologies (IPSec, DMVPN, GRE, GlobalProtect).
  • Deploy wireless controllers (Cisco 9800, 2500 WLC) and access points (1600i, 1700i, 2600i).
  • Configure load balancing solutions (Citrix NetScaler) for application delivery.
  • Integrate WAN technologies (MPLS, SilverPeak SD-WAN) into enterprise networks.


·Change Management:

  • Plan, document, and execute configuration changes with rollback strategies.
  • Follow ITIL-aligned change management processes to minimize downtime and risk.
  • Maintain version-controlled configuration repositories for reproducibility.
  • Validate changes using automation scripts and monitoring tools (Zenoss, Grafana, Splunk, PagerDuty).
  • Collaborate with cross-functional teams to schedule and approve changes.

   

 Troubleshooting:

  • Diagnose routing and switching issues using packet analyzers (Wireshark, Ethereal).
  • Resolve firewall and VPN connectivity problems across Palo Alto, Juniper, and Cisco platforms.
  • Troubleshoot wireless coverage, interference, and controller/AP issues.
  • Identify and fix load balancing misconfigurations impacting application performance.
  • Perform root cause analysis using syslog, IP-SLA, and monitoring dashboards.
  • Provide rapid escalation support for critical outages and performance degradations.


 TAC Engagement:

  • Open and manage TAC cases with Cisco, Palo Alto, Juniper, and other vendors.
  • Share logs, configs, and packet captures for deep‑dive troubleshooting.
  • Track case progress and ensure timely resolution of escalated issues.


 RMA Management:

  • Identify faulty hardware and initiate RMA requests with vendors.
  • Coordinate logistics for replacement devices, ensuring minimal service disruption.
  • Validate new hardware post‑deployment and update inventory records.


 Documentation:

  • Create detailed Visio diagrams for network topology and workflows.
  • Maintain MS Office documentation for configuration standards, change logs, and troubleshooting guides.
  • Record lessons learned from incidents to improve future troubleshooting efficiency.

PERSONAL PROFILE

  • Name: Yugandhar Kandula
  • Marital Status: Married
  • Nationality: Indian
  • Gender: Male
  • Date of Birth: 1991-10-12

Timeline

Network Sustaining Engineer

Infosys Limited
08.2023 - Current

Network Sustaining Engineer

Infosys Limited (Kbridge Consulting Services Private Limited)
06.2021 - 08.2023

BTECH - Information Technology

SRI MITTAPALLI College of Engineering College

Intermediate -

VIKAS Junior College

SSC -

SRI VIKAS Public School
Yugandhar KandulaNetwork Engineer