
Overall 20+ Years of IT Experience with proven track record in Project Delivery, Engagement Management, Quality Assurance, Test Management & Software Testing life cycle. Having versatile and strong experience in handling large engagements in Banking and Insurance domains. Expertise with Agile software development methodologies and Process Improvement. Currently associated with Tech Mahindra as Program Manager.
Total around 10 years of experience as Test Program/Project Manager and 5 years are Scrum Master. Specialized in kick-starting new engagements, forming right teams, setting up processes and procedures. Responsible for end to end project engagements from initiation phase to test closure. Experience in all phases of Development life cycle, Test life cycle using methodologies like Waterfall & Agile. Managing User stories using Azure DevOps. Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively. Played a key role in Process standardization to support Organizational initiatives. Experience in Test project engagements including scope confirmation and approval from relevant stakeholders through agreed SOW. Prepare the Billing statements/Invoices and tracking KPI’s. Working experience is multiple Insurance based applications. Experience in ensuring the delivery speed by preparing proper plans, reviews and letting team take ownership in proactive shift left approach and end to end deployments happen automatically. Perform Root cause analysis. Experience in working closely with team to ensure Agility is given high priority. Responsible for RFI/RFP/Pre-Sales and Post Sales activities. Excellent understanding and hands on test estimation techniques, helping in slicing the requirements into features, sizing user stories, aligning the feature level milestones, delivery. Active involvement in employee engagement and resource management start from profile screening, interviews & selection, on boarding, knowledge transition, setting up goals, one to one meetings, skip level, appraisals. Resource allocation, right people at right place. skillet vs allocation. Responsible for producing the final test reports, test metrics plus other required documentation like test closure reports etc. Proactive reorganization of project changes, risks mitigation and re-planning, and tracking of mitigation actions. Analyze and propose changes involving test management, process and standards to maximize efficiency. Lead the CoE for Generic Life Insurance Scenarios repository and Pega CoE. Facilitates trainings for Agile, Testing and Insurance.
Managing project delivery as Program Manager for a reputed Australian based Financial Organization with a team size of around 60 + members distributed at various locations at onsite and offshore. Having expertise in managerial areas like Stakeholder management, Customer engagement, Decision making, Developing Project Plans, Program Plans, Team building, Judgmental abilities, Influencing, innovate, Metrics improvement, innovative thinking, Analytical approach, Time management, Problem solving, Operational management, Financial management & Change management and experience in Agile project management and implementing the best practices.