Career goal is to be SAP professional specializing in Sales & Distribution and grow with and within the changing trends of the industry.
Reviewed and analyzed Business Requirements & Business Processes and mapped them with SAP.
Regularly interacted with users to ensure proper understanding of the Business Requirements and Functional specifications.
Hands on problem tickets from the development to deployment.
Involved in functional unit testing, integration testing with other teams, regression testing.
Resolved many incidents related to client and engagement creation/queries.
Communicated with Business Leads to know the issue or the status of the incidents.
Involved in tracking the tickets and ensured to provide the quality of resolution to business.
Ensure that all work is documented as required by business to meet their quality standards and procedures.
Contributed preparation of process documents for the team to enrich knowledge.
Conducted knowledge transfer sessions on closed issues as well as subject oriented knowledge sharing sessions across the teams.
Maintaining documentation for issues and problems already resolved to track them for future references.
Configured new sales document types and item categories.
Credit management
Logistics execution
SD configuration
Teamwork mindset
Performance benchmarking
Strategic planning