At ASCENT WELLNESS AND PHARMA SOLUTIONS PRIVATE LIMITED, I spearheaded the automation of test suites and manual processes using Python, enhancing operational efficiency significantly. My leadership and innovative solution development, coupled with expertise in Python programming and robotic process automation tools, drove substantial improvements in workflow and reduced manual errors.
Skilled in navigating complex technical environments with a solid background as a Computer User Support Specialist. Possess strong troubleshooting capabilities and adept at providing solutions to enhance system functionality and user satisfaction. Demonstrated ability to communicate effectively with users, ensuring understanding and proper use of software and hardware. Improved help desk response times and user experience through proactive support.