Open To Work
Yusuf Yallur
Gola Gokarannath
Work Preference
Summary
Sales Professional experienced in enhancing customer engagement and resolving issues through strategic relationship building. Delivered impactful results in inventory management and team collaboration while driving sales success across various product categories, including electronics and home appliances. Committed to leveraging customer service strengths to consistently exceed challenging objectives.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sale Advisor
Godrej
Gokak
11.2023 - Current
- Guided customers in product selection to ensure satisfaction and meet specific needs.
- Shared in-depth product knowledge to elevate customer experience and facilitate informed decisions.
- Resolved customer inquiries and issues efficiently to maintain high satisfaction levels.
- Collaborated with team members to maintain a positive store environment.
- Managed inventory and ensured proper stock levels on the sales floor.
- Maintained cleanliness and organization of the sales area for an inviting atmosphere.
Sale Promoter
Samsung Mobiles
Gokak
03.2021 - 09.2023
- Delivered engaging demonstrations of Samsung mobile products, enhancing customer understanding and interest.
- Informed customers about features and benefits of Samsung devices and accessories, facilitating informed purchasing decisions.
- Assisted customers in product selection and answered technical inquiries.
- Gathered contact information from interested customers, enabling follow-up for additional sales opportunities.
- Collaborated with team members to maintain product displays and inventory.
Guest Relations Associate
Padukone-Dravid Centre for Sports Excellence
Tarahunase Bengaluru
08.2020 - 11.2022
- Coordinated event logistics and guest services for various sports activities, ensuring smooth operations and positive guest experiences.
- Managed guest inquiries, delivering timely information about sports facilities to enhance guest satisfaction.
- Resolved guest complaints and inquiries professionally, contributing to a welcoming environment.
- Resolved guest complaints efficiently to maintain a positive environment.
- Assisted in developing guest feedback systems to enhance customer experience.
- Managed inventory levels of supplies needed for front desk operations.
Education
Associate of Science - Other
Govt PU College Gokak
Gokak , India 07.2018 - 03.2022
F & B Service Dept And F & B Production Dept - Hotel Management
MasterChef's Institute of Hotel Management
06.2018 - 03.2019
S G H School Maradimath
Gokak , IndiaSkills
- Sales techniques
- Customer service
- Customer engagement
- Customer relationship management
- Sales strategy
- Sales performance analysis
- Sales tracking
- Product knowledge
- Product merchandising
- Promotional strategy
- Market analysis
- Technical support
- Problem-solving
- Effective communication
- Team collaboration
- Time management
- Negotiation
- Relationship building
- Empathy and understanding
- Problem solving
- Brand positioning
- Brand positioning
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Urdu
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Certification
- Certificate of best employee of the year at Padukone-Dravid Centre for Sports Excellence
Accomplishments
- Best employee of the year
Timeline
Sale Advisor
Godrej
11.2023 - Current
Sale Promoter
Samsung Mobiles
03.2021 - 09.2023
Guest Relations Associate
Padukone-Dravid Centre for Sports Excellence
08.2020 - 11.2022
Associate of Science - Other
Govt PU College Gokak
07.2018 - 03.2022
F & B Service Dept And F & B Production Dept - Hotel Management
MasterChef's Institute of Hotel Management
06.2018 - 03.2019
S G H School Maradimath