Yuvraj Tiwari
Summary
Outgoing sales advisor proficient in upselling products and well-versed in matching customers with optimal solutions. Excellent listening skills with a persuasive communication style. Prepared to apply several years' experience to new role at established company.
Overview
3
3
years of professional experience
Work History
Sale Advisor
Zara
09.2022 - Current
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
- Attended weekly team meetings to review performance goals and objectives.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in market place.
- Maintained up-to-date knowledge of store merchandise and policies.
- Used technology resources to assist customers in locating and selecting items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Supervised staff during peak hours ensuring proper customer service was being maintained.
- Performed regular price checks to ensure accurate pricing on all items throughout the store.
Education
Intermediate Certificate - Commerce
Nav Jyoti Inter College
Churck05-2015
High School Diploma -
Hans Vahini Inter College
Sonbhadra05-2013
Skills
- Customer service
- Product knowledge
- Sales processing
- Sales tracking
- Team collaboration
- Technology utilization
- Effective communication
- Staff supervision
- Task prioritization
- Problem-solving abilities
- Adaptability and flexibility
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Accomplishments
- 2 times I pod champ
- Zara coach
Affiliations
- Playing chess
- Reading books
Timeline
Sale Advisor
Zara
09.2022 - Current
Intermediate Certificate - Commerce
Nav Jyoti Inter College
High School Diploma -
Hans Vahini Inter College