

Dynamic professional with extensive experience in capital markets and financial services, specializing in exchange-traded derivatives, equity, fixed income securities, and repo/stock lending. Currently leading the Reconciliations & Investigations team at Bank of America, consistently delivering exceptional performance while upholding high delivery standards. Proven expertise in managing back-office operations and resolving complex client inquiries enhances operational efficiency and ensures optimal satisfaction. Skilled in compiling detailed management information system reports that support strategic reviews and improve client communication, driving operational excellence and fostering strong, lasting relationships.
Proficient in MS Office
Quality assurance initiatives
Technical assistance expertise
Team oversight
Got 3 times SPOT and Silver award