ZAHID AHMAD BHAT
Bengaluru
Summary
Adept Systems Engineer with a proven track record at Systal Technologies, enhancing system efficiency and user satisfaction. Excelled in deploying and troubleshooting Microsoft 365 and Azure Active Directory, demonstrating strong problem-solving skills and a commitment to security. Expert in remote support, significantly improving system reliability and user experience.
Overview
2
2
years of professional experience
Work History
Systems Engineer
Systal Technologies
07.2022 - Current
- Provide technical assistance to Users in diagnosing, troubleshooting, and resolving system issues.
- Configure new machines via Intune Auto deployment and reimage used machines.
- Assist users with issues in VPN, Outlook, Office, Onedrive, Multifactor Authentication.
- Manually register new devices with Windows Autopilot using Hardware hash.
- Manually Install approved software on User’s machine that are not available on Company Portal.
- Install apps on User devices through Intune Admin Portal.
- Use different OS installation methods in certain cases.
- Troubleshoot Office 365 apps related issues.
- Ensure security of data and performing systems backup and recovery.
- Upgrade systems with new releases and models.
- Record technical issues and solutions in logs.
- Test alternative pathways until you resolve an issue.
- Conduct remote troubleshooting.
- Address User tickets regarding hardware, software and networking.
Education
Bachelor of Computer Applications -
University of Kashmir
Jammu And KashmirHigher Secondary -
J&K BOSE
Jammu And KashmirHigh School -
J&K BOSE
Jammu And KashmirSkills
- Microsoft 365
- Azure Active Directory
- Microsoft Intue
- CCNA,AWS,Docker,Jenkins
- System Administration
- ServiceNow,Jira
- Troubleshooting
- Remote Support
Declaration
I hearby assure you that all above information is correct, and any kind of references and details of assignments will be given whenever it's required.
Timeline
Systems Engineer
Systal Technologies
07.2022 - Current
Bachelor of Computer Applications -
University of Kashmir
Higher Secondary -
J&K BOSE
High School -
J&K BOSE
Similar Profiles
Ajith Kumar kAjith Kumar k
Finance Specialist at Systal Technologies Pvt LtdFinance Specialist at Systal Technologies Pvt Ltd
Akshay SAkshay S
Network engineer at Systal Technology SolutionsNetwork engineer at Systal Technology Solutions
AJITH KUMAR KAJITH KUMAR K
Payroll Administrator at Systal TechnologyPayroll Administrator at Systal Technology
Diksha SinhaDiksha Sinha
Senior Software Engineer at WiseTech Global (Formerly Blume Global)Senior Software Engineer at WiseTech Global (Formerly Blume Global)
SHARMILA SSHARMILA S
IT Audit Consultant at SeimensIT Audit Consultant at Seimens