Zaynab Bushra
Unified Systems Operator
Bangalore
Summary
Diligent Unified Systems Operator with solid background in monitoring and maintaining system performance. Proven ability to troubleshoot and resolve technical issues efficiently. Demonstrated expertise in system upgrades and user support.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Unified Systems Operator
Kyndryl
03.2022 - Current
- Monitor console and create incidents for alerts based on severity and other aspects.
- Perform Clustering or Segregation of alerts based on different features.
- Work on incidents created by event Monitoring Technician.
- Perform basic troubleshooting depending on the alerted problem and pass to next level teams if required.
- Work on network alerts (Routers and Switches).
- Login into routers to take logs and monitor for stability depending on the alert.
- Engage on-site team, vendor and Global Outage Management team if required.
- Perform cleanups; work on closures.
- Check for maintenance activities and enable or disable the monitoring for requested devices or URLs.
Intern
AIROBOTICA
08.2020 - 09.2020
- During this period of internship, I learned to create a portal using Django Framework.
Education
Bachelor Of Engineering - Information Science And Engineering
KNS Institute Of Technology
Bengaluru, IndiaSkills
- C
- Python
- DBMS
- HTML
- Windows
Certification
Introduction To HTML
Projects
Phishing Websites Features Classification Based On Extreme Machine learning.
- The main aim of this project is to build an intelligent system which will be able to predict the phishing websites by using website contents and web browser-based information using ML and Deep Learning
Disclaimer
I hereby declare that the information provided above is true and accurate to the best of my knowledge.
Timeline
Unified Systems Operator
Kyndryl
03.2022 - Current
Intern
AIROBOTICA
08.2020 - 09.2020
Bachelor Of Engineering - Information Science And Engineering
KNS Institute Of Technology