Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Zeeshan Nayeem Mir

Zeeshan Nayeem Mir

Srinagar

Summary

To offer my service to the organization that will allow me to grow with co-operative and to use my skills and creativity to explore in a real and challenging and good environment. I am known in my peers as a good team leader ready to offer help. I am ambitious, hardworking maintaining a good health. Works diligently have faith in my talent and abilities. I believe in myself and I will surely taste the success in Endeavour. I am Honest, Hardworking and Quick Learner. Results-driven Deputy Branch Manager known for high productivity and efficient task completion. Possess critical skills in team leadership, financial reporting, and customer relationship management. Excel in communication, problem-solving, and strategic planning to drive branch success. Committed to leveraging these abilities to contribute positively to organizational goals. Seasoned Deputy Branch Manager with a background in managing daily operations, overseeing sales targets and ensuring customer satisfaction. Strengths include strategic planning, teamwork coordination, and financial acumen. Notable impact includes successfully improving branch performance while fostering a positive work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Deputy Branch Manager

ICICI Bank Limited
Srinagar
01.2026 - Current
  • Supervised daily branch operations to ensure compliance with company policies.
  • Coordinated staff schedules to optimize customer service and coverage.
  • Assisted in training new employees on branch procedures and systems.
  • Managed inventory levels and ordered supplies to meet branch needs.
  • Implemented process improvements to enhance customer experience and efficiency.
  • Supported marketing initiatives to promote branch services and products.
  • Resolved customer inquiries and issues promptly to maintain satisfaction.
  • Conducted regular performance evaluations of team members for development purposes.
  • Resolved customer complaints promptly and professionally.
  • Conducted regular performance reviews with staff members to provide feedback and identify areas for improvement.
  • Monitored compliance with banking regulations and internal policies and procedures.

Relationship Manager

ICICI Bank Limited
Srinagar
10.2022 - 01.2026
  • Managed customer inquiries through phone and in-person interactions.
  • Developed strong relationships with clients to understand their financial needs.
  • Assisted clients in opening bank accounts and accessing services.
  • Provided product information to clients regarding loans and investment options.
  • Coordinated with internal teams to resolve customer issues effectively.
  • Maintained accurate records of client interactions and transactions.
  • Educated clients on banking procedures and digital tools available.
  • Participated in team meetings to discuss strategies for customer engagement.
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.

Education

Bachelor of Commerce -

University of Kashmir
Srinagar
12.2020

Diploma in Computer Application -

Computer Trust of Kashmir
Srinagar
12.2018

12 Th - COMMERCE

Sri Pratap Higher Secondary School
Srinagar, Jammu and Kashmir
01.2017

10th -

Muslim Public School
Srinagar

Skills

  • Interpersonal skills
  • Investment management
  • Customer Handling
  • Cash handling and management
  • Account updates
  • Business Development
  • Time management skills
  • Branch operations
  • Compliance monitoring
  • Staff training
  • Customer relationship management
  • Financial product knowledge
  • Inventory management
  • Performance evaluation
  • Client engagement strategies
  • Effective communication
  • Team leadership

Certification

This is to certify that the above given information is correct and to the best of my knowledge.

Personal Information

  • Parent's Name: Mohammad Nayeem Mir
  • Date of Birth: 07/27/99
  • Gender: Male
  • Nationality: India
  • Religion: Islam

Timeline

Deputy Branch Manager

ICICI Bank Limited
01.2026 - Current

Relationship Manager

ICICI Bank Limited
10.2022 - 01.2026

Bachelor of Commerce -

University of Kashmir

Diploma in Computer Application -

Computer Trust of Kashmir

12 Th - COMMERCE

Sri Pratap Higher Secondary School

10th -

Muslim Public School
Zeeshan Nayeem Mir