Zemin Latafat

Experienced Customer Relationship Executive, with an impeccable record in the industry. Skilled in Visual Merchandising, Sales, Customer engagement, store operations. An effective communicator with excellent relationship building & interpersonal skills.

• Made Store Operations seamless(09/2021)

Was called from Rolex Boutique, The Chanakya to the Saket store to take charge for the Rolex as everything was scattered and unorganized. Within a month’s time, made all the operations seamless by organizing the stock, all the reports and clearing all the unaccounted transactions.

• Highest achievement in the north zone (09/2020)

Achieved 230%, 250% vs targets respectively for consecutive 2 weeks in September which was highest for any crew in the north zone.

• Increased the footwear sales (03/2018 – 08/2019)

After struggling with less sales in the early first quarter of 2019, we focused on footwear coordination, subfamily report and team training and development for optimal sales.

• Shrinkage Control (02/2019 – 08/2019)

Monitoring monthly inventories for the store and proper transfer of merchandises between stores to minimize the shrinkage.

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