Ziaul Haq
Gouda
Summary
Results-driven Project Manager and Business Analyst with an MBA and 7 years of experience in project coordination and IT consulting. Leads cross-functional teams to implement strategic initiatives that optimize business processes and enhance operational efficiency. Drives growth through effective communication of complex policies and strong focus on information security and risk management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project/Delivery Manager
Sugarbiz Consulting
12.2024 - Current
- Directed end-to-end project delivery for high-impact client engagements, consistently achieving delivery within 95% of baseline budgets and meeting strict timelines.
- Championed Agile, Scrum, and PMP methodologies, enhancing consulting workflows and streamlining project execution.
- Championed Agile, Scrum, and PMP methodologies, improving consulting workflows and streamlining project execution.
- Mentored cross-functional teams of 15 consultants, subject matter experts, and business analysts, driving organizational transformations and process optimizations.
- Optimized budget allocation and resource utilization, enhancing consulting margins.
- Analyzed client operations and market data to develop data-driven strategic recommendations, resulting in a 20% increase in client operational efficiency.
Executive Officer- Business Analyst
Department for Work and Pensions (UK Government)
Grimsby
08.2023 - 12.2024
- Spearheaded the digital transformation of government social benefits by launching a unified online platform, enhancing service delivery and boosting user accessibility by 30%.
- Collaborated with government agencies and key beneficiaries to gather and analyze requirements, identifying operational pain points to increase process efficiency by 25%.
- Designed optimized workflows, user stories, and scalable business models, ensuring regulatory compliance and enhancing platform usability.
- Partnered with cross-functional technical teams to refine platform functionality and UX/ UI, driving a 20% increase in overall end-user satisfaction.
- Utilized data analytics to generate insights and track performance metrics, measuring project impact against KPIs.
- Led change management initiatives, delivering training programs to 100 end-users to ensure seamless transition and sustained platform usage.
- Coordinated multi-disciplinary project teams to deploy innovative solutions, improving administration and accessibility of public social benefits.
- Reduced project costs by 15% through effective resource management.
Project Manager
Hipster technologies
Lucknow
03.2021 - 09.2021
- Directed end-to-end project management for complex event management ERP solutions and a scalable EdTech platform, ensuring strict alignment with strategic business goals.
- Managed the full development lifecycle of an innovative e-learning platform, overseeing the rollout of core features, LMS integrations, and user onboarding processes.
- Spearheaded Agile software development cycles, streamlining sprint planning and stand-ups to boost team collaboration, and elevate overall product quality.
- Executed requirement-gathering sessions with stakeholders including educators, event organizers, and technical teams to define project scope and align expectations.
- Executed requirement-gathering sessions with stakeholders, including educators and event organizers, to define project scope and ensure alignment with expectations.
- Collaborated with cross-functional UX/UI and technical teams to design interactive e-learning modules and event interfaces, enhancing user experience and engagement.
- Developed data analytics dashboards across both platforms to monitor user engagement and track learner progress, providing insights for measuring project success.
Project Coordinator
Alcanzar Software Solutions
Lucknow
09.2019 - 09.2021
- Coordinated the end-to-end development of a secure, HIPAA-compliant healthcare application, successfully guiding the project through rigorous external audits to ensure full regulatory adherence.
- Bridged communication gap between development teams and non-technical stakeholders by translating complex compliance requirements into clear, actionable terms, facilitating informed decision-making.
- Fostered strategic interdepartmental collaboration, designing workflow enhancements that directly improved project synchronization and overall operational efficiency by 20%.
- Directed cross-functional coordination across key departments, synchronizing efforts to enhance project alignment and improve team cohesion.
- Optimized resource allocation and maintained transparent communication pipelines to mitigate bottlenecks, ensuring timely project completion.
- Bridged communication gap between development teams and non-technical stakeholders by translating complex compliance requirements into clear, actionable terms.
SDET
Alcanzar Software Solutions
Lucknow
07.2017 - 09.2019
- Developed robust, data-driven automated testing frameworks leveraging Java, Selenium WebDriver, TestNG, Cucumber, and Maven, successfully improving test accuracy and repeatability by 25%.
- Implemented a comprehensive Selenium-based regression suite that increased overall test execution throughput by 15% and reduced manual testing overhead by 30%.
- Collaborated with cross-functional QA and DevOps teams to automate test cycles and refine user stories, reducing development turnaround time by 20%.
- Executed performance and load testing using JMeter to identify bottlenecks, enhancing application responsiveness and load capacity by 20%.
- Overhauled defect tracking and issue reporting workflows in JIRA, reducing bug resolution times by 35% and improving product quality standards.
Education
MBA -
University of Liverpool
Liverpool, UK12-2022
Bachelor of Technology -
Integral University
Lucknow, India06-2015
Skills
- Project management
- Project Delivery
- Agile management
- Requirement Gathering
- Scope management
- Change Management
- Process Improvement
- KPI reporting
- Regulatory Compliance
- Data Privacy
- Cloud Computing
- JIRA
- Client Handling
Certification
- Automation Testing Certificate
- Scrum Fundamentals Certified
- Project Management
- Introduction to Prince 2
Timeline
Project/Delivery Manager
Sugarbiz Consulting
12.2024 - Current
Executive Officer- Business Analyst
Department for Work and Pensions (UK Government)
08.2023 - 12.2024
Project Manager
Hipster technologies
03.2021 - 09.2021
Project Coordinator
Alcanzar Software Solutions
09.2019 - 09.2021
SDET
Alcanzar Software Solutions
07.2017 - 09.2019
MBA -
University of Liverpool
Bachelor of Technology -
Integral University