Zishan Ainul
Relationship Manager
New Delhi
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over Number years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relationship Manager
American Express
New Delhi
11.2022 - Current
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Played a crucial role in retaining valuable clients during periods of market volatility by addressing concerns proactively and providing expert guidance on portfolio adjustments.
- Established strong relationships with key stakeholders for effective collaboration and streamlined decision-making processes.
- Evaluated portfolio performance regularly using advanced analytics tools, making strategic recommendations to optimize client returns.
- Negotiated favorable terms on behalf of clients during complex transactions, maximizing profitability while minimizing potential risks.
- Developed targeted presentations for prospective clients, effectively showcasing the value of our services and products.
- Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Mentored junior team members on best practices in relationship management techniques, contributing to overall team success and growth within the company.
Unacademy
Senior Business Development Executives
New Delhi
04.2021 - 08.2022
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Business Development Executive
American Express (off Rool)
New Delhi
02.2019 - 04.2021
- Fostered a positive work environment that encouraged open communication among team members, promoting collaboration toward achieving shared goals.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Aligned sales objectives with overarching company goals by collaborating closely with senior management on strategy development.
Education
Master Of Business Administration - Marketing Management And Research
Gl Bajaj Institute of Technology And Management
Greater Noida 07.2019
Skills
Client acquisition
Client Engagement
Product Recommendations
Customer Education and Consulting
Relationship Building
New business generation
Value Selling
Sales expertise
Product Knowledge
Certification
Top performers
Timeline
Top performers
01-2024
Relationship Manager
American Express
11.2022 - Current
Unacademy
Senior Business Development Executives
04.2021 - 08.2022
Business Development Executive
American Express (off Rool)
02.2019 - 04.2021
Master Of Business Administration - Marketing Management And Research
Gl Bajaj Institute of Technology And Management