Zishan Khan
Mumbai
Summary
Accomplished Deputy Manager with a proven track record at VFS Global, adept in process and procedure development and human resources management. Excelled in enhancing payroll operations across multiple regions, demonstrating Microsoft Office expertise and conflict resolution skills. Achieved significant performance improvements, ensuring compliance and effective decision-making.
Overview
13
13
years of professional experience
Work History
Deputy Manager
VFS Global
Mumbai
03.2023 - Current
- I am handling Middle East payroll.
- Coordinating with the vendor for timely payments to the employees in the region.
- Handling escalations related to overpayments and underpayments.
- Handling employee-level queries.
- Preparing provisional reports.
- Cost center reports for accurate cost booking.
- Coordinating with the finance team.
- Preparing year-end reports to help in the audit task.
- Helping my manager to create a leave planner for junior employees.
Global Payroll Analyst
YouGov
Mumbai
02.2022 - 01.2023
- Handling payroll for the APAC, EMEA, and Americas regions (India, Thailand, Singapore, Australia, Sweden, Norway, Spain, Poland, Romania, Germany, United Kingdom, UAE).
- Handled all payroll-related queries of employees.
- I worked in the Payroll Accounting Team.
- Worked on payroll reconciliations.
- Worked on Garnishment Orders.
- Preparing pre- and post-payroll audit reports.
- Creating checks in NetSuite for vendor payments.
- Creating and updating SOPs for the payroll process.
Financial Analyst
NCR Corporatin
Mumbai
03.2021 - 10.2021
- I worked in the tax and accounting team.
- Worked on payroll reconciliations
- Handled tax-related queries of all employees.
- Worked on Garnishment orders
- Running pre- and post-payroll reports for accounting and tax.
- I worked on the Workday portal.
- Creating and updating SOPs for tax and accounting processes.
Business Analyst
Wipro HRFS
Navi Mumbai
11.2014 - 07.2019
- I worked in the Payroll accounting team.
- Handled all payroll and post-payroll activities, overpayment for clients.
- Generating on-cycle and off-cycle checks.
- Book overpayments, forgive, Chase process, expense recovery, run termination reports, and maintain master data.
- Running various reports in SAP, Workday, and PeopleSoft for daily, weekly, and monthly activities.
- Worked on Seibel Requests.
- I worked in the project implementation team.
- Creating BRD, PRD, and SOPs for the payroll accounting process.
- Conduct process improvement exercises, like Process Deep Dive, VSM Study, FMEA/Risk Assessment, and QA Guidelines.
- Quarterly audit on preventive actions implemented by way of RCA.
- Maintain JFC, and ensure adequate backups are created in the process.
- All SOPs are updated and kept up to date.
Associate
State Street Syntel Pvt Ltd.
Navi Mumbai
05.2013 - 10.2014
- I worked in the US Fund Accounting Department for BlackRock clients.
- Verifying trades for BlackRock.
- I worked on NAV calculation support for the fund manager.
- I worked on the MCH Portal.
- I worked on corporate actions.
- I worked on trades.
Assistant Manager
Kotak Mahindra Bank Ltd
Mumbai
10.2011 - 04.2013
- I worked in the Retail Liabilities Department, DVU (Direct Verification Unit).
- Verifying KYC documents.
- Opening TD Accounts.
- Handling post-account-opening operations.
- Maintenance of 15G/H forms for customers of the bank across pan India.
- Handling queries of branches through emails and Siebel requests.
Education
Bachelor of Commerce - Banking And Insurance
Mumbai University
Mumbai07-2010
Skills
- Process and procedure development
- Human resources management
- Microsoft office expertise
- Compliance
- Decision-making
- Conflict resolution expertise
- Performance improvements
Languages
Hindi
First Language
English
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Arabic
Beginner
A1
Affiliations
- I was captain of Cricket team in my college.
- I like playing team sports.
Timeline
Deputy Manager
VFS Global
03.2023 - Current
Global Payroll Analyst
YouGov
02.2022 - 01.2023
Financial Analyst
NCR Corporatin
03.2021 - 10.2021
Business Analyst
Wipro HRFS
11.2014 - 07.2019
Associate
State Street Syntel Pvt Ltd.
05.2013 - 10.2014
Assistant Manager
Kotak Mahindra Bank Ltd
10.2011 - 04.2013
Bachelor of Commerce - Banking And Insurance
Mumbai University
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