Summary
Overview
Work History
Education
Skills
Certification
Professionalsummary
Personal Information
Timeline
Generic
Mohammed Zohebuddin Chisty

Mohammed Zohebuddin Chisty

Azure Administrator
Aurangabad

Summary

Accomplish goals which will demonstrate my inherent strengths, experience & professional skills to develop myself and achieve heights in a leading corporate hi-tech environment and willing to work as key player in challenging and creative environment.

Having 10 years 4 Months of experience in the field of computer IT Support, & Microsoft Azure Administrators Platform. Windows Clients: pre-Windows 10, Windows 10, Windows 11. Windows Servers: 2003 /2008/2012/2016/2019/. Windows AD and Azure AD along with Hybrid Azure. Knowledge of Microsoft Applications deployment. Highly skilled on Azure Modules: Azure PowerShell, Azure AD, MS Online, Azure CLI Windows Server and SQL Server builds. Excellent diagnostic abilities on all platforms Strong customer service and communication skills Thoroughly knowledgeable in all aspects of Networks LAN design and development. Excellent prioritization and multitasking abilities. Good written and verbal communication skills.

Overview

15
15
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
4
4
Languages

Work History

BUSINESS DEVELOPMENT OFFICER (BDO)

SHALIMAR PAINTS LTD.
03.2024 - Current
  • Company Overview: Adecco India Pvt Ltd
  • Responsibility to Handel All Company Schemes and Pitching Products to Contractors uploaded their Points from Dealers or Qualifying in all Types of Schemes Identified ways to increase sales of contractor’s products and services
  • Devising and implementing the organization’s sales strategies
  • Finding new channels for selling and distribution of products from Contractor or Dealer
  • Responsibility to handle or support 95 tag contractors explain all categories Emulsions water proofing chemicals or Wood finish products for Secondary sales
  • Building report with a Contractors and subsequently closing the deal
  • Building relationships with new Contractors and distributors
  • Demonstrating products to Contractors
  • Maintaining good business relationships with existing Contractors or Dealers
  • Responsible for the marketing and advertising on new and existing product
  • Using negotiation and communication skills to sell new products in small retail outlets to maximize shelf space and increase market share
  • Ensuring sales targets are met before the specified dealing
  • Working in a team of 36 to ensure sales targets are met and exceeded
  • Regularly reviewing sales strategies and targets with Sales Manager
  • Greeting customers and helping them with their enquiries or concerns
  • Working a fast-paced and high-volume retail environment
  • Adecco India Pvt Ltd

AZURE ADMINISTRATOR LEVEL 2

NEXGEN TECHNOLOGIES PVT LTD.
06.2019 - 12.2022
  • Company Overview: A pool of multifaceted professionals providing professional and affordable offshore IT services
  • Research, troubleshoot and resolve technical issues involving, Azure Cloud Services, Microsoft 365, along with other Cloud & SaaS Products
  • Document all technical inquiries and develop content for knowledge base
  • Support key internal initiatives involving pre-release testing, validation, and documentation
  • Azure Services (AAD, VM, Networking, Storage)
  • MS Office (Installation, Activation etc.)
  • MS Teams
  • One Drive for business
  • SharePoint online (Permissions, File management etc.)
  • Exchange online (Mailbox creation, management, migration, mail-flow etc.)
  • Serve as the primary point of contact for Cloud Service, and overall problem resolution responsible for end-to-end case management
  • End to End Customer / Case Ownership of all issues including hardware and software
  • Resolve complex, collaborative calls working with Level 2 and Level 3 teams
  • Ensure customer incident resolution at industry leading incident closure rates
  • Maintain outstanding customer satisfaction scores, with the professional communications and soft skills necessary to defuse difficult customer situations and work to problem resolution
  • Accurately diagnose problem severity levels and prioritize call loads appropriately
  • Recreate customer issues when needed, using logs, system management tools, and industry standard problem resolution tools and protocols
  • Generate accurate, high quality trouble ticket, incident documentation, and knowledgebase updates, as well as other customer and problem documentation as required
  • A pool of multifaceted professionals providing professional and affordable offshore IT services

IT SYSTEM SERVICE ENGINEER

RICOH INDIA PVT LTD
01.2017 - 08.2018
  • Company Overview: Siya Enterprises
  • Installed Configure and Troubleshoot all MFP Multi-functional Printers or Copier M/C
  • Troubleshooting and resolving from Basic Machine models like (MP 1600 MP2000) to mid-range like
  • (MP) 1813.MP2014, MP 2014AD, MP 2501SP
  • Multi National Company's which are in Annual maintenance contract (AMC) or Warranty Troubleshooting and resolving their Issues
  • Manage Monitor and troubleshoot Microsoft Window 10 Enterprise
  • Working under IT Team which are in Siya Enterprises Annual maintenance contract (AMC) .Company
  • Troubleshooting and resolving to TCP/IP and related Network
  • Or Hardware resolving daily technical issues and providing desktop support
  • Installing, testing, and reviewing desktop software applications
  • Responsible for handling in Microsoft Windows and other applications
  • Responsible for entire product range i.e
  • Systems Integration, Hardware Support, and Providing Network Support & Software solution
  • Siya Enterprises

I.T. SYSTEM SERVICE ENGINEER

TOSHIBA PVT LTD
02.2015 - 12.2016
  • Company Overview: Star Enterprises
  • Installed, upgraded, supported and troubleshot Windows Operating Systems and Microsoft Office suite, and other applications as assigned
  • Installation of Machine all Accessories Ex
  • Automatic Duplex feeder, Organic Photo Conductor (OPC KIT), tonner box Flatten glass, Network card
  • Troubleshooting and resolving from Basic Machine models like (IR 2016J) to mid- range Installation and trouble” like-STUDIO 195/225/245/2006/2306/2506/2007/2307/2507
  • Advance model like (E-STUDIO-307)
  • Support to all over Marathwada Police Department or western Maharashtra
  • Troubleshooting and resolving Network or Hardware problems of Company's which are in Annual maintenance contract (AMC) or Warranty
  • Performed general preventative maintenance tasks on computers, laptops, printers and any other authorized equipment
  • Troubleshot company email accounts and MS Outlook
  • Star Enterprises

SERVICE ENGINEER

CANON INDIA LTD PVT
05.2012 - 11.2014
  • Company Overview: SSC Corporation
  • Installation of Machine like IR2318L, IR2420L, IR2520, IR2525
  • Installation of Machine all Accessories Ex
  • Automatic Duplex feeder, Organic Photo conductor (OPC KIT), tonner box Flatten glass, Network card
  • Troubleshooting and resolving from Basic Machine models like (IR 2016J) to mid- range IR 2520.IR 2525, IR 3225
  • OR IR Advance model like (IRADV.4045, 4245)
  • Responsible for entire product range i.e
  • Systems Integration, Hardware Support, and Providing Network Support & Software solution
  • Performed preventive maintenance on all equipment which consisted of replacing drums, blades and feed rollers
  • Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems or to provide technical assistance and support
  • Repaired copier machines Troubleshot electrical and mechanical problems and repaired or replaced as necessary
  • Client support to all over Marathwada region & western Maharashtra
  • Multi National Company's which are in Annual maintenance contract (AMC) or Warranty Troubleshooting and resolving their Issues
  • Maintaining all company record of preventive maintenance which are in annual maintained contract
  • SSC Corporation

SERVICE ENGINEER

ACCOURD COMPUTERS LTD.PVT.
08.2010 - 02.2012
  • Working under Wockhardt Company IT Team giving Support as third party resident service Engineer
  • Troubleshooting and resolving to TCP/IP and related Network
  • Or Hardware problems of Offices and All Company's
  • Which are in Annual maintenance contract
  • Performed user administration in Active Directory to include creating accounts, managing distribution lists, auditing security memberships, modifying user attributes, GPO Policies and enabling the link to the email environment
  • Deployed and maintained printers by creating DHCP/DNS records for new printers and creating the printer queues
  • Configure antivirus software to fully protect IT environment
  • Monitor the performance of the computer systems and address issues as they arise
  • Install computer hardware and software on desktops to keep versions current
  • Initiate and complete Microsoft Windows server operating system updates
  • Responsible for handling in Mail or Software server and other applications
  • Responsible for entire product range i.e
  • Systems Integration, Hardware Support, and Providing Network & Application Software support
  • Resolved a history of problematic network failure by troubleshooting LAN
  • Stabilized, expanded and protected client network and PC environment
  • Built new file servers to maximize Web hosting, terminal server, file/print sharing

Education

S.S.C - undefined

Maharashtra State Board
Aurangabad

H.S.C - undefined

Maharashtra State Board
Aurangabad

B.S.C - undefined

Dr. (B.A.M.U) University

Azure & Devops - undefined

Rock Technologies Institute
Hyderabad
09.2018 - 05.2019

PGDS - Data Science

Henry Harvin India Education
Noida
11.2022 - 05.2023

Skills

Azure Active directory and SupportMicro soft Power BI, Python

Certification

Advanced Diploma in Computer Hardware & Networking, GOV/REGD NO/ MAH/334-2001 - REGN NO-18406

Professionalsummary

10, 4, Windows Clients: pre-Windows 10, Windows 10, Windows 11, Windows Servers: 2003 /2008/2012/2016/2019, Windows AD and Azure AD along with Hybrid Azure, Knowledge of Microsoft Applications deployment, Highly skilled on Azure Modules: Azure PowerShell, Azure AD, MS Online, Azure CLI, Windows Server and SQL Server builds, Excellent diagnostic abilities on all platforms, Strong customer service and communication skills, Thoroughly knowledgeable in all aspects of Networks LAN design and development, Excellent prioritization and multitasking abilities, Good written and verbal communication skills

Personal Information

  • ReferenceAvailable on request
  • Passport Number: N8908416
  • Father's Name: Mohammed Mohtesibuddin Chisty
  • Date of Birth: 05/28/86
  • Nationality: Indian
  • Driving License: Valid Indian Driving License
  • Marital Status: Married

Timeline

BUSINESS DEVELOPMENT OFFICER (BDO)

SHALIMAR PAINTS LTD.
03.2024 - Current

PGDS - Data Science

Henry Harvin India Education
11.2022 - 05.2023

AZURE ADMINISTRATOR LEVEL 2

NEXGEN TECHNOLOGIES PVT LTD.
06.2019 - 12.2022

Azure & Devops - undefined

Rock Technologies Institute
09.2018 - 05.2019

IT SYSTEM SERVICE ENGINEER

RICOH INDIA PVT LTD
01.2017 - 08.2018

I.T. SYSTEM SERVICE ENGINEER

TOSHIBA PVT LTD
02.2015 - 12.2016

SERVICE ENGINEER

CANON INDIA LTD PVT
05.2012 - 11.2014

SERVICE ENGINEER

ACCOURD COMPUTERS LTD.PVT.
08.2010 - 02.2012

S.S.C - undefined

Maharashtra State Board

H.S.C - undefined

Maharashtra State Board

B.S.C - undefined

Dr. (B.A.M.U) University

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Mohammed Zohebuddin ChistyAzure Administrator