Summary
Overview
Work History
Education
Skills
Timeline
Generic

ZUBEDA KHATOON

Working As A Senior Captain At Goat Restaurant For 2 Years, Managing Customer Service, Team Coordination, And Daily Operations.”
Siliguri, West Bengal

Summary

Dynamic Senior Captain with extensive experience at Goat Restaurant, excelling in operational planning and team management. Proven track record in enhancing customer relations and training staff, leading to improved service quality. Adept at multitasking and resolving complaints, fostering a positive dining experience while maintaining high hygiene standards.

Overview

2027
2027
years of professional experience
1
1
Language

Work History

SENIOR CAPTAIN-RESTRAURANT

Goat Restaurant
2023 - Current

Supervised daily restaurant operations and ensured smooth service

Managed staff and coordinated team duties on the floor

Provided excellent customer service and handled guest queries

Took and monitored orders to ensure timely service

Maintained hygiene and cleanliness standards

Trained and guided junior staff members

Resolved customer complaints in a professional manner

Education

Associate of Arts -

Krishnamaya Memorial Nepali High School
Ashrampara , Siliguri
05-2026

Skills

Customer Service Excellence

Team Leadership & Staff Management

Communication Skills

Order Taking & Service Handling

Problem Solving

Time Management

Guest Handling & Satisfaction

Basic Billing / POS Knowledge

Hygiene & Safety Standards

Multitasking

Timeline

SENIOR CAPTAIN-RESTRAURANT

Goat Restaurant
2023 - Current

Associate of Arts -

Krishnamaya Memorial Nepali High School
ZUBEDA KHATOON Working As A Senior Captain At Goat Restaurant For 2 Years, Managing Customer Service, Team Coordination, And Daily Operations.”