Zuber Ahamed

Projects: - Crew Management System, Work Force Management System, Labour Management System

• Identifying areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals.
• Providing and supporting implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
• Determining operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
• Utilizing change management techniques to provide smooth transitions during new hardware and software introductions.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
• Analyzing existing systems and databases and recommending enhancements to solve business needs
• Performing internal system acceptance to deliver well-tested enhancements and meet business requirements. Involving with stakeholders for User Acceptance Testing.
• Supporting leadership team with reporting, analysis, and business presentations to inform divisional strategies.
• Analyzing performance metrics to identify opportunities to increase sales.
• Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
• Mentoring teams and streamlining Business techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.
• Working closely with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
• Managing team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
• Improving business direction by prioritizing customers and implementing changes based on collected feedback.
• Analyzing open orders, backlog, and sales data to provide sales team with insights.
• Collaborating with teams in product line transition to streamline manufacturing footprint.
• Interacting with internal customers, stakeholders to understand business needs and translating into requirements and project scope.
• Collaborating with stakeholders to defining project objectives and criteria.
• Performing gap analysis to identify areas of improvement.
• Generating business intelligence reports to inform strategic decision-making.
• Organizing system operating procedures to strengthen controls.
• Identifying needed business improvements and determining appropriate systems required to implement solutions.
• Enhanced interfaces to promote better functionality for users.
• Consolidated business rules for system enhancements.
• Collecting, defining and analyzing business requirements.
• Helped deploy system enhancements to improve field operations.
• Educating stakeholders on data protection tactics to reduce breaches.
• Presenting business leaders with ROI estimations to drive project planning.
• Training business personnel and end users in use of systems.

Projects: - Enterprise Resource Planning, Warehouse Management, Manufacturing Execution System, Fleet Management System

• Used both qualitative and quantitative analysis techniques frequently.
• Designed Excel spreadsheet to estimate costs of future custom projects for clients.
• Gathered and documented requirements for projects.
• Identified errors and performed root cause analysis to determine core issues.
• Assisted data team with analysis of client's business operations to uncover areas of improvement and implement solutions to address future growth and requirements.
• Prepared business overview reports for clients.
• Collaborated on readiness and acceptance tests and verified programming changes made met client's needs.
• Organized daily tasks for better efficiency and use of resources.
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Surveyed clients to ascertain requirements and expectations for product.
• Enhanced interfaces to promote better functionality for users.
• Consolidated business rules for system enhancements.
• Developed diagrams to describe and lay out logical operational steps.
• Researched and adopted new technologies to add value to existing Products.
• Tracked feedback at all levels and researched resolutions for common concerns.
• Scheduled available resources to conduct assessments and prototype testing.
• Tested, identified and troubleshot problems with applications.
• Tracked test reports and failures determined by root cause data trends.
• Provided technical advice to improve quality of engineering practices.
• Solved hardware and software interface issues to boost system integrity.
• Analyzed and interpreted data to identify trends and recommend improvements.
• Developed comprehensive engineering documents for all projects.
• Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
• Analyzed and interpreted customer requirements to develop engineering solutions.
• Provided solutions to various technical problems of varying scope and complexity.
• Reviewed, evaluated, and identified requirements for testability.
• Tested hardware and software within sandbox environment prior to release to production.
• Created comprehensive test plans, test scripts, and use cases to support testing objectives.