Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager
Mohammed Sherif

Mohammed Sherif

Order Management Specialist
Bangalore

Summary

Strong attention to detail, interpersonal ability, analyze route cause. Propose and implement standardization for customer service processes, On Time task completion. Execution of operational metrics and SLA reporting, Monitor and resolve order and interface issues.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
4
4
Languages

Work History

Senior Associate of Order management specialist

Medibuddy Digital Healthcare
Bangalore
10.2022 - Current
  • Prepare and update various sales orders through appropriate dashboard
  • Verify all order lines and prepare order reports on an everyday basis and manage all shipments and respond to all inquiries for all status orders and resolve all customer issues and prepare efficient schedules for clients
  • Evaluate all weekly metrics and analyze all continuous improvement platforms and prepare reports for all requests
  • Monitor all vendor performance and evaluate all orders and provide all required approvals
  • Assisting the clients requirements fulfillments,Scheduling Meets for improve the process with vendor and clients,
  • Allocating the orders (Pharma Medicines) categorized criteria processing the orders.

Associate of Operational management

TATA DIGITAL HEALTH, Pvt Ltd
Bangalore
01.2020 - 09.2022
  • Pharma orders, & Lab orders processing Assigning and validating through guidelines and followed SOP.
  • Daily Reports maintains (Lab orders & Pharma orders).
  • Tracking the orders status & Vendors Invoices collections and Bill Submissions,Propose and implement standardization for customer service processes.
  • Execution of operational metrics and SLA reporting,Data corrections.
  • Works with clients to determine requirements and provide excellent service
  • Dedicated with experience reports are follow ups,RCA (Route cause analysis)Tracking
  • Part of Data reconciliation maintains to submit the finance team Verifying TP list and SP list.

Executive Pharmacist

MEDLIFE International Pvt Ltd
Bangalore
06.2018 - 12.2019
  • Supervising the team and completing assigning task with in the TAT, additional sales targets of upsell products to be fulfilled.
  • Tracking daily allocated Orders , following task of escalation Returns and Refunds
  • Maintaining Weekly reports records.
  • Verifying orders with the respective customers and mapping the drugs.

Pharmacist

Apollo Multispecialty Hospital
chennai
09.2016 - 01.2018
  • Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
  • Reviewed and evaluated orders for non-formulary to identify generic alternatives.
  • Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
  • Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.

Education

Bachelor of Pharmacy - Pharmacy

Vinayaka Missions Collage of Pharmacy
Salem
09.2012 - 06.2016

XII -

GBHSS
Krishnagiri
06.2010 - 03.2012

Skills

    Positive Attitude, Reliable, Communication, Hard Working, and Responsible

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Certification

Tamilnadu State Pharmacy Council (Valid Upto

Timeline

Senior Associate of Order management specialist

Medibuddy Digital Healthcare
10.2022 - Current

Associate of Operational management

TATA DIGITAL HEALTH, Pvt Ltd
01.2020 - 09.2022

Executive Pharmacist

MEDLIFE International Pvt Ltd
06.2018 - 12.2019

Pharmacist

Apollo Multispecialty Hospital
09.2016 - 01.2018

Bachelor of Pharmacy - Pharmacy

Vinayaka Missions Collage of Pharmacy
09.2012 - 06.2016

XII -

GBHSS
06.2010 - 03.2012

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Mohammed SherifOrder Management Specialist