Food & Beverage Supervisor leading and training 6–10 staff across luxury hotel service, bar operations, and guest recovery in premium dining environments. Oversees team training, SOP compliance, inventory control, and expert VIP guest handling, resolving 13+ cases per month to support smooth service and guest satisfaction. Coordinates across departments to keep service standards, hygiene, and profitability on point.
Overview
2
2
Languages
5
5
Certifications
3
3
years of professional experience
Work History
FOOD & BEVERAGE SUPERVISOR
THE LEELA PALACE, NEW DELHI
03.2026 - Current
Oversaw daily operations as F&B Supervisor, enhancing guest experiences in luxury environment.
Managing bar operations, inventory, and ensuring profitability through effective cost control.
Managed bar operations and inventory, driving profitability through stringent cost control measures.
Addressed VIP guest concerns, elevating satisfaction and loyalty through personalized service.
Ensuring smooth coordination with all departments for seamless service delivery.
FOOD & BEVERAGE ASSOCIATE
THE OBEROI, GURGAON
01.2025 - 02.2026
Delivered high-quality food & beverage service in a luxury hotel environment.
Personalized guest experiences to achieve service excellence.
Supported bar and beverage service operations, ensuring adherence to SOPs.
Addressed guest queries and special requests to enhance overall satisfaction.
INDUSTRIAL TRAINING
THE OBEROI SUKHVILAS, CHANDIGARH
07.2023 - 12.2023
Executed hands-on industrial training in F&B service to develop practical skills.
Acquired knowledge of luxury hospitality standards, service etiquette, guest handling, and F&B operations to enhance guest experiences.
Emphasized discipline, teamwork, and attention to detail to consistently deliver premium service.
Education
Bachelor of Hotel Management & Catering Technology (BHMCT) -
Kukreja Institute of Hotel Management & Catering Technology
Dehradun, India
01-2025
Skills
Guest Service & Satisfaction
VIP guest handling
Guest complaint resolution
Service recovery
Table service standards
Bar Setup & Service
Wine & Spirit Knowledge
Hygiene & Food Safety
POS & Cash Handling
Inventory control
Restaurant scheduling
Revenue management
SOP development
Staff training delivery
Team performance coaching
Upselling techniques
Beverage pairing
Event briefing
Fine-dining expertise
Sanitation standards
Wine pairing
Beverage making
Bar management
Table service
Quality assurance
Staff supervision
Inventory management
Portion control
Staff leadership
Certification
WSET Level 2 Award in Wines
Interests
Strong knowledge of wines, spirits, and cocktails, Passionate about delivering exceptional guest experiences, Committed to continuous learning and professional growth
Timeline
FOOD & BEVERAGE SUPERVISOR
THE LEELA PALACE, NEW DELHI
03.2026 - Current
FOOD & BEVERAGE ASSOCIATE
THE OBEROI, GURGAON
01.2025 - 02.2026
INDUSTRIAL TRAINING
THE OBEROI SUKHVILAS, CHANDIGARH
07.2023 - 12.2023
Bachelor of Hotel Management & Catering Technology (BHMCT) -
Kukreja Institute of Hotel Management & Catering Technology