SKANDHA GURUDUTT
Liverpool
Summary
Results-driven IT professional with nearly 3 years of experience in application support and system engineering within the BFSI [ Banking, Financial Services, and Insurance] domain. Eager to leverage my expertise in Big Data and High-Performance Computing to drive organizational success and innovation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
System Engineer
Tata Consultancy Services
08.2021 - 06.2024
- Expertly managed complex troubleshooting tasks, resolving high-priority application issues to minimize downtime and optimize user experience
- Provided critical support for user-related queries and orchestrated job scheduling for daily processing operations
- Led incident and change management processes, coordinating with cross-functional teams and vendors to address production outages and mitigate impacts.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
Education
MSc - Big Data and High Performance Computing
University of Liverpool
Liverpool07.2025
Bachelor's of Engineering - Computer Science
Vidyavardhaka College of Engineering
Mysore07.2021
Skills
- Unix
- SQL
- Autosys (automation tool)
- Python
- Data Analysis
Accomplishments
- On The Spot Award (Nov 2022), Awarded by TCS : Led a successful migration of a legacy application to a modern infrastructure, ensuring a smooth transition and minimal disruption to operations
- On The Spot Award (Jan 2023), Awarded by TCS : Demonstrated exceptional problem-solving skills by managing year-end activities, resolving complex upstream issues, and coordinating with multiple teams to achieve successful outcomes
Certification
- OCI Generative AI Professional
- Microsoft Certified Azure Fundamentals
- Microsoft Technology Associate in Python
Languages
Timeline
System Engineer
Tata Consultancy Services
08.2021 - 06.2024
MSc - Big Data and High Performance Computing
University of Liverpool
Bachelor's of Engineering - Computer Science
Vidyavardhaka College of Engineering
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