Summary
Overview
Work History
Education
Skills
Software
Certification
Accomplishments
Interests
Timeline
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Faiyaz Hussain Sheik

First Line Manager - ML Ops
Hyderabad

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Hands on experience on all the Google products like Plx Dashboards, Sheets, Apps scripts.

Overview

7
7
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

First Line Manager - ML Ops

Wipro Limited
Hyderabad
12.2019 - Current
  • Working at Google for implementing chatbots for Google Feedback chat process across all products.
  • Leading the Quality Team and providing predictive analysis methods.
  • Working in a machine learning pipeline which will solve issues during the development stages such as Data Analysis, Model Creation, Labeling, Training and Model Evaluation.
  • Handle escalated issues and guide/assist the quality analysts and associates and conducting weekly calibration sessions.

Process Trainer - YouTube Music

Wipro Limited
Hyderabad
12.2018 - 11.2020
  • Delivered robust training courses via classroom and e-learning programs for existing and new personnel hired to fulfill various roles.
  • Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.
  • Key member in preparing Guidelines and internal training pages to ensure process readiness.

Spanish Language Specialist - YouTube Music

Wipro Limited
Hyderabad
07.2017 - 11.2018
  • Managing end to end process for YouTube Music which involves monetization, research and improving the bad merges with ongoing Responsible for resolving queries and provide feedback as support to the team.
  • Proactively identifying opportunities to optimize and develop processes and tools geared towards improving internal efficiency and Client satisfaction.

Spanish Language Trainer

Maitrise Language Essentials
Hyderabad
12.2015 - 06.2017
  • Assisted corporate employees in learning Spanish for business requirements.
  • Facilitated individual learning needs and assist students in reaching their learning goals by introducing interactive activities

Education

Master of Computer Applications

University College of Engineering
Osmania University
10.2014 - 06.2017

Bachelor of Commerce

Sri Chaitanya Degree & PG College
Satavahana University
06.2010 - 06.2013

Intermediate (MPC)

Trinity Junior College
Board Of Intermediate
06.2008 - 04.2010

Class X - SSC

Sri Vishwashanthi E M High School
Board Of Secondary Education
06.2007 - 03.2008

Skills

    Leadership

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Software

Javascript

Node JS

HTML

CSS

OOP through JAVA

Programming with C, C

Certification

Spanish DELE

Accomplishments

  • Handled different roles for managing music content for YouTube Music to make the Application Live.
  • Developed automation test strategies for performance testing of Google chatbots.
  • Got selected as 1 of few HoneyBadger's in Wipro (A batch working at Google Vendor with excellent problem solving skills and have more self-learned capabilities in Wipro).

Interests

Reading blogs and Novels

Actively involves in Outreach events (NGO events)

Timeline

Javascript, Node JS, HTML, CSS from Udemy

07-2021

First Line Manager - ML Ops

Wipro Limited
12.2019 - Current

Six Sigma Green Belt

12-2019

Process Trainer - YouTube Music

Wipro Limited
12.2018 - 11.2020

Spanish Language Specialist - YouTube Music

Wipro Limited
07.2017 - 11.2018

Spanish DELE

05-2017

Spanish Language Trainer

Maitrise Language Essentials
12.2015 - 06.2017

Master of Computer Applications

University College of Engineering
10.2014 - 06.2017

Bachelor of Commerce

Sri Chaitanya Degree & PG College
06.2010 - 06.2013

Intermediate (MPC)

Trinity Junior College
06.2008 - 04.2010

Class X - SSC

Sri Vishwashanthi E M High School
06.2007 - 03.2008

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Faiyaz Hussain SheikFirst Line Manager - ML Ops