Karthik Putaney
Hyderabad
Summary
To take a challenging post for understanding business change needs, assessing the impact of those changes, capturing, analyzing and documenting requirements and then supporting the communication and delivery of those requirements with relevant projects.
Business Analyst with 3 years of experience as an Analytics and an overall experience of 6 years in Healthcare domain. Experience in co-coordinating with Operations and stakeholders across all phases in better workflow by breaking down the complex problems into simple solutions. Expertise in gathering, analyzing and documenting business requirements and developing Business Requirement Documents and Functional Requirement Dashboards.
Overview
8
8
years of professional experience
20
20
years of post-secondary education
Work History
Specialist Business Analytics
Hinduja Global Solutions
06.2020 - Current
- Company Overview: Providing services in analytics & reporting solutions to the US Healthcare client
- Providing services in analytics & reporting solutions to the US Healthcare client
- Creating project specific scheduled report/dashboards and ad hoc reports as required by stakeholders
- Worked with different projects to resolve operational level problems, improve operations and provide exceptional customer service
- Created various dashboards to track the daily, Weekly and Monthly performances of the teams in terms of workflows, cash collectability and quality metrics
- Working closely with the IT Architect and developer team to ensure the implementation of Business logic/rules as per SLA's for different projects
- Creating and designing various process flows and process documents for better understanding of projects to each one the team
- Created various analytical report for reduction of backlogs and high aged AR to make the operations work run smoothly
- Providing services in analytics & reporting solutions to the US Healthcare client
Sr Accounts Receivable Analyst
Hinduja Global Solutions
07.2017 - 05.2020
- Worked across various LOB’s in a project named Trident which dealt with claims resolution
- Worked closely with stakeholders and Onsite team for better resolution of claims in timely
- Worked as an MRT in reviewing the internal audits before Billing the claims
- As I was responsible in assigning the work to the team in the absence of the lead or the PR and made sure complete the task for the day
- Recreated various process documents and process flows in resolution of particular denials or rejections which helped team to clear out claims easily
- Worked closely with internal Quality Analysts in creating a denial mapping file which helped in identifying the root of the denial and target the correct denial which helped in faster resolution of the claims
Education
Master of Business Administration -
Pallavi College of Business Management
08.2018 - 12.2020
Bachelor of Science - undefined
Aurora Degree College
04.2014 - 05.2017
Board of Intermediate - Science
Sri Chaitanya Junior College
04.2012 - 05.2014
Board of SSC - undefined
English Union High School
04.2012 - Current
Skills
- Planner Templates
- Project management Templates
- MS Advanced Excel
- SQL
- Data Visualization
- Motivating people
- Leading people
- People Management
- Mentoring
Knowledge sharing
Business reporting
Teamwork and collaboration
Adaptability and flexibility
Decision-making
Time management
Problem-solving
Accomplishments
- Awarded with Big Leap Award for Outstanding Performance in the operations for finding of new workflow.
- Awarded R&R for 3 consecutive quarters for maintaining highest quality for 6 months.
- Received various spot awards in monthly R&R.
- Received Appreciations and Accolades many times from Stakeholders and CRM's for exceptional performance and support towards the team for many analytics and reports.
Disclaimer
I hereby solemnly declare that all the above furnished details are true to the best of my knowledge and belief.
To Play and watch Cricket and watching movies
Playing and watching cricket in my free time and watching movies
Timeline
Specialist Business Analytics
Hinduja Global Solutions
06.2020 - Current
Master of Business Administration -
Pallavi College of Business Management
08.2018 - 12.2020
Sr Accounts Receivable Analyst
Hinduja Global Solutions
07.2017 - 05.2020
Bachelor of Science - undefined
Aurora Degree College
04.2014 - 05.2017
Board of Intermediate - Science
Sri Chaitanya Junior College
04.2012 - 05.2014
Board of SSC - undefined
English Union High School
04.2012 - Current
Similar Profiles
Naveen GallaNaveen Galla
Senior Software Architect | Deputy Manager at Hinduja Global SolutionsSenior Software Architect | Deputy Manager at Hinduja Global Solutions
Gursharan KaurGursharan Kaur
Customer Service Representative at HGS - Hinduja Global SolutionsCustomer Service Representative at HGS - Hinduja Global Solutions
Jegan JJegan J
Human Resources Executive at Hinduja Global SolutionsHuman Resources Executive at Hinduja Global Solutions