Henna Majithia
Operations & Business Development Head
Kolkata
Summary
Operations & Business Development Head with 3+ years of experience in EPR compliance, waste management, logistics coordination, and vendor management. Proven expertise in driving sustainable solutions through efficient processes, team leadership, legal contract execution, and PAN India logistics management. Adept at aligning cross-functional teams with strategic goals for enhanced service delivery and business growth.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Operations & Business Development Head
MEW Consultants
05.2025 - Current
- Oversee end-to-end operations to ensure smooth functioning and organizational efficiency.
- Coordinate cross-functional activities to streamline internal processes and enhance collaboration.
- Lead business development by identifying opportunities and expanding the B2B client base.
- Manage PAN India logistics for timely and cost-effective execution of services.
- Strengthened client relationships through consistent communication and timely resolution of issues.
- Presented progress reports to executive leadership, sharing insights on performance metrics and growth indicators.
Operations Manager
MEW Consultants
06.2023 - 05.2025
- Managed daily operations to maintain service quality and workflow efficiency.
- Developed and implemented SOPs to improve team productivity and standardize processes.
- Facilitated onboarding of new clients, aligning operations with business goals.
- Handled vendor management and procurement for seamless supply chain functioning.
- Coordinated field teams and internal staff across PAN India operations.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Operations Executive
MEW Consultants
06.2022 - 06.2023
- Oversaw civil construction and site development for compliance with functional requirements.
- Managed lease negotiations and legal formalities for property rental agreements.
- Coordinated vendor management including selection, negotiation, and relationship upkeep.
- Supported recruitment through screening, interview coordination, and onboarding.
Education
B.com - Accountancy & Finance
The Bhawanipur Education Society College
01.2018 - 01.2021
ISC - Higher Secondary
The Bhawanipur Education Society College
01.2016 - 01.2018
ICSC - Secondary
The Bhawanipur Education Society College
Skills
- Cross-functional collaboration
- Process Optimization
- Leadership and Management
- Communication Skill
- Customer acquisition
- Social media marketing
- Relationship management
- Pricing strategy
Timeline
Operations & Business Development Head
MEW Consultants
05.2025 - Current
Operations Manager
MEW Consultants
06.2023 - 05.2025
Operations Executive
MEW Consultants
06.2022 - 06.2023
B.com - Accountancy & Finance
The Bhawanipur Education Society College
01.2018 - 01.2021
ISC - Higher Secondary
The Bhawanipur Education Society College
01.2016 - 01.2018
ICSC - Secondary
The Bhawanipur Education Society College
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