SARATH M R
Ottapalam, Palakkad
Summary
Junior Administrator IT with a focus on infrastructure, asset management, and networking, bring comprehensive expertise in managing EPBX systems, IPsec VPNs, and system maintenance. Proficient in router and system configurations, excel in deploying and optimizing IT infrastructures for seamless operations. Currently positioned as a Senior Assistant IT, dedicated to driving efficiency, security, and reliability across all facets of network administration. Experience Driven Systems Administrator with 3+ years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Assistant IT
Manappuram Home Finance HO Annex
11.2023 - Current
- Server Configuration: Setting up servers for performance and security
- IP PBX Monitoring: Checking call quality and system errors
- Cloud App Implementation: Deploying and correcting cloud apps
- Proxy & VPN Management: Monitoring connections and configuring VPNs
- OS Installation via Windows: Configuring OS with Deployment Service
- Networking: Assist Designing and troubleshooting network setups
- Active Directory & DNS: Managing user authentication and domain name resolution
- FTP & Hardware: Setting up file transfer and hardware maintenance.
Jr System Administrator
Soften Technologies
05.2023 - 10.2023
- Maintaining computer equipment by replacing or upgrading components as needed
- Installing patches to fix security vulnerabilities in computer systems
- Configuring new systems for installation based on specifications from clients or other IT professionals
- Installing and maintaining computer networks, including printers and other peripherals
- Troubleshooting problems with existing systems and implementing solutions to fix them
- Monitoring server performance and capacity to ensure that it meets client needs.
Technical Support Engineer
GJ Infotech PVT LTD
02.2022 - 02.2023
- Implementing Institutional ERP software, error detection and correction to working environment of software
- Resolves tickets representing clients technical requests
- Sql implementation, attach database and resolves database errors communicating to application software
- Custom Crystal report creation and ODBC Connection
- Application Software Training Provide to Faculties
- Analysis of Software Drawback and Taken user feedback and E-mail report to production department
- Software Demo to new Clients.
Credit Card Document Executive
Axis Bank
03.2021 - 01.2022
- Collect documents, personal and professional details for issuing credit card through application
- Introduce axis bank accounts and different credit cards
Education
Bachelor of Vocation in Software Development - IT
Kerala University
Thiruvananthapuram, Kerala, India08.2020
HSE -
GHSS East Ottapalam
Ottappalam, India03.2016
Matriculation -
Seventh-day High School
Ottapalam03.2014
Skills
- MCSE
- Azure Administrator Associate
- Network Troubleshooting Configuration and Deployment
- MS SQL Server
- Product Analysis
- Hardware Troubleshooting
- Communication skills
- Basic knowledge of c#, HTML, CSS
- Photoshop, Canva
Certification
Azure Administrator Associate
MCSE
5 months Experience Certificate as Jr System Administrator
1 year Experience Certificate as Technical Support
Timeline
Senior Assistant IT
Manappuram Home Finance HO Annex
11.2023 - Current
Jr System Administrator
Soften Technologies
05.2023 - 10.2023
Technical Support Engineer
GJ Infotech PVT LTD
02.2022 - 02.2023
Credit Card Document Executive
Axis Bank
03.2021 - 01.2022
Bachelor of Vocation in Software Development - IT
Kerala University
HSE -
GHSS East Ottapalam
Matriculation -
Seventh-day High School
Azure Administrator Associate
MCSE
5 months Experience Certificate as Jr System Administrator
1 year Experience Certificate as Technical Support
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