Summary
Work History
Education
Skills
Timeline
Generic

Christina Wood

Indianapolis,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

State Eligibility Consultant

State of Indiana
Franklin, IN
08 2021 - 02 2024
  • Conducted phone and in person SNAP interviews.
  • Handled calls from clients with variety of different situations and complaints.
  • Multiple different types of task on computer.
  • Complete approx. 6 to 8 interviews per day. Helping if there are extra interviews and calls.

Eligibility Specialist

Conduent
Indianapolis IN
09 2014 - 08 2021
  • Customer service calls, answering varieties of questions.
  • Entering health coverage applications
  • Making goals set per management.
  • Taking 30 plus calls daily.

Call Center Representative

Ingram Micro
Indianapolis IN
05 2014 - 09 2014
  • Answering large amounts of incoming customer calls, handling problems, complaints, and general questions.

Quality Control Technician

SS Industries
Indianapolis IN
02 2014 - 05 2014
  • Checking to make sure parts were cut correctly.
  • Making sure trucks were loaded correctly and on time.

Education

General - Business

Warren Central High School
Indianapolis, IN
05.1981

Skills

  • Making sure to listen to customers
  • Correct any problems customers have encountered
  • Work well in team setting or with little to no supervision
  • Management skills
  • Customer Service

Timeline

State Eligibility Consultant

State of Indiana
08 2021 - 02 2024

Eligibility Specialist

Conduent
09 2014 - 08 2021

Call Center Representative

Ingram Micro
05 2014 - 09 2014

Quality Control Technician

SS Industries
02 2014 - 05 2014

General - Business

Warren Central High School

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Christina Wood