Experienced and results-driven Product Manager with a strong background in software development. Demonstrated ability to drive revenue growth and improve operational efficiency. Successfully managed a wide range of projects over the past 7 years, including consumer-facing initiatives, technically complex endeavors, and internal process improvements. Passionate about leveraging technical expertise and strategic mindset to deliver innovative solutions that meet customer needs and drive business success.
Overview
8
8
years of professional experience
Work History
Senior Product Manager
Epictus Solutions India Pvt. Ltd
08.2021 - Current
Led the Monetization Vertical: Developed and implemented diverse revenue models, including subscriptions, transaction commissions, and value-added services (VAS), growing annual revenue from $0 to $1 million
Designed and executed a product strategy for multi-tiered subscription plans to enhance user experience, resulting in a community of over 7,000 paid subscribers
Launched a new transaction fee model, which contributed 40% of total revenue and increased platform fulfillment rates from 20% to 50%
Introduced VAS offerings, such as GPS tracking and cargo insurance, positioning the product as a comprehensive logistics solution
Orchestrated go-to-market strategies for product launches, coordinating marketing initiatives to boost brand awareness and generate leads
Pioneered Development of an ML-Based Recommendation System: Enhanced marketplace visibility by 35% and boosted conversion rates by 20%
Created Comprehensive Payment Escrow feature: Improved transaction security and trust, achieving a 40% adoption rate within the first three months
Led Fraud Detection System Development: Utilized device intelligence tools and platform data to minimize fraudulent activity, reducing fake loads from 40% to less than 5% and fake users from 10% to less than 1%
Launched an Internal Tool to Streamline Workflow: Achieved a 25% reduction in project turnaround time and a 30% increase in team productivity
Developed a ticketing-based system to decrease query resolution time and maintain high customer satisfaction
Created a customized portal for the Fleet on Street (FOS) team to align their goals with overall company objectives
Mentored Junior Product Managers: Provided guidance on project management techniques and industry best practices to foster professional growth
Senior Software Developer
Redmart India Private Ltd
09.2018 - 03.2020
Online Grocery Store of Singapore with revenue of ~SGD 50M+, Acquired by Lazada Group
Worked on purchasing and inventory system to ensure in-stock rate of more than 98%
Led the integration of Redmart supply chain system into Lazada’s tech ecosystem.
Backend Developer
Testbook.com
10.2017 - 09.2018
Online exam preparation site for more than 200+ government jobs
Lead developer on the internal tool for managing the end-to-end offline business
Designed and implemented an inventory system for the offline sales channel
Software Developer
Juniper Networks
07.2016 - 09.2017
Networking and Cybersecurity solutions provider in the B2B space
Worked on the Juniper Cloud Service to enhance the functionality and robustness of the platform by developing features like auto heal, auto scaling, etc.
Risk Analytics and Solutions at UBS Business Solutions India Pvt. Ltd. (Credit Suisse Services India Pvt. Ltd.)Risk Analytics and Solutions at UBS Business Solutions India Pvt. Ltd. (Credit Suisse Services India Pvt. Ltd.)