Divya Sahithi

Software Engineer with overall of 5 years of experience and 3 years of expertise in managing and supporting Azure Data Factory (ADF) environments as Support Lead.Proficient in overseeing end-to-end data integration workflows, resolving complex technical issues, and ensuring seamless data pipeline operations. Strong background in Azure cloud technologies, with a focus on optimizing ADF performance, implementing best practices, and enhancing data flow efficiency. Proven ability to lead and mentor support teams, collaborate with cross-functional stakeholders, and drive continuous improvement initiatives. Committed to delivering high-quality support, reducing downtime, and aligning support strategies with business objectives.

Additional Responsibilities: I have had knowledge in Test Automation Selenium—Python(Robot Framework),API testing, functional testing, Regression testing,manual testing, ETL testing and SQL. I have a proven track record in TCS, where I developed and executed 200+ comprehensive test plans. My efforts contributed to a 31% increase in testing efficiency. I excel in integrating API testing into the testing pipeline.

• Received commendation for outstanding performance in enhancing testing efficiency, implementing automation solutions, and contributing to overall product quality assurance.
• Fostered strong collaboration with cross functional teams, developers, and stakeholders, ensuring alignment of testing efforts with overall project goals.
• Proactively identified critical software issues during testing phases, preventing potential customer-facing problems and earning recognition for proactive problem-solving.
• Received Best Employee award and On the Spot award.

• Good knowledge in Azure Data Factory, SQL server, Azure Data Lake Storage and Blob storage.
• Strong knowledge of ETL processes, data modeling, and data warehousing
• Led a team that reduced ADF pipeline failures by 30% through proactive monitoring and automation
• Excellent leadership and team-building abilities, fostering a collaborative and high-performance work environment
• Strong communication and interpersonal skills, with a focus on customer satisfaction and stakeholder engagement

• Conducted regular performance testing and validation of ADF pipelines to identify bottlenecks, optimize data flow, and improve processing times.
• Utilized Azure Monitor and Log Analytics to validate pipeline performance, track execution metrics, and ensure adherence to SLAs.
• Implemented robust error-handling mechanisms within ADF pipelines to automatically log and validate errors, enabling quicker identification and resolution of issues.
• Validated the effectiveness of retry policies and alerting systems to minimize data processing interruptions and ensure continuous pipeline operation.

• Azure Data Factory
• SQL Server
• Blob Storage
• ETL concepts
• Python
• Proficient in Agile and Scrum methodologies for managing support projects and change management
• Experience in coordinating with cross-functional teams, stakeholders, and clients to meet project goals
• Strong verbal and written communication skills for effectively interacting with technical and non-technical stakeholders
• Ability to document processes, create technical guides, and deliver training sessions for team members
• Knowledge in different kinds of testing including Automation(selenium with Python),Manual testing.

Leading Indian Bank, 09/2019, Present 

• Leadership & Coordination: Led a team of support engineers responsible for maintaining and optimizing ETL pipelines. Coordinated with cross-functional teams, including data engineers, business analysts, and the client’s IT department, to ensure alignment with project goals.
• ETL Process Management: Managed and monitored daily ETL operations, ensuring seamless data flow from multiple source systems (including transactional databases, CRM systems, and external data feeds) to the data warehouse.
• Issue Resolution: Identified, analyzed, and resolved issues related to data quality, pipeline failures, and performance bottlenecks within ADF. Implemented proactive monitoring and alerting mechanisms to minimize downtime and ensure data accuracy.
• Defect Management: Managed defect tracking and resolution processes using Jira. Documented defects, tracked their lifecycle, and coordinated with development teams for timely fixes.
• Client Communication: Acted as the primary point of contact for the client, providing regular status updates, clarifying requirements, and ensuring that all deliverables met the client’s expectations. Conducted daily and weekly meetings with the client and onsite managers to discuss progress, challenges, and next steps.
• Documentation & Reporting: Maintained comprehensive documentation of ETL processes, test cases, issue logs, and resolution steps. Prepared and presented detailed status reports to the client and senior management, highlighting key achievements and areas for improvement.