VINISH SHETTY
BANGALORE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced Associate with over 5 years of experience in IT. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
Work History
Client Technical Support Associate
DELL
BANGALORE
05.2013 - 12.2014
- Maintained Customer/Client systems to keep fully operational during Work periods.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Retained existing clients and developed new accounts by extending high quality and efficient support service.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
- Engaged in Return and refund of products.
Senior Process Associate
ACCENTURE
BANGALORE
01.2010 - 04.2012
AHRS(Accenture HR Services)
Worked as HR for Unilever North America as part od CORE Scheduling Team, Starting from Posting till Offer Letter. handled talent management, compensation and benefits.
Education
Llb - Law (Pre-Law)
Brite Law College
Bengaluru 08.2019 - 12.2022
Bachelor of Arts - Bachelor of Arts
Dr.C.V.Raman University
Bilaspur Chhattisgarh 01.2013 - 12.2015
No Degree - PCMB
SBRR Mahajana PU College
Mysuru 08.2002 - 08.2006
High School Diploma -
ST.Josephs High School
Mysuru 08.2000 - 08.2001
Skills
Identify the hiring need, Devise a recruitment plan, Write a job description, Advertise the position, Recruit the position, Review applications, Phone Interview/Initial Screening Interviews, Applicant Assessment, Background Check, Decision, Reference Check, Job offer, Hiring
Technical issues analysis
Customer service expert
Analytical and Critical Thinking
Teamwork and Collaboration
Self-Motivated
Timeline
Llb - Law (Pre-Law)
Brite Law College
08.2019 - 12.2022
Client Technical Support Associate
DELL
05.2013 - 12.2014
Bachelor of Arts - Bachelor of Arts
Dr.C.V.Raman University
01.2013 - 12.2015
Senior Process Associate
ACCENTURE
01.2010 - 04.2012
No Degree - PCMB
SBRR Mahajana PU College
08.2002 - 08.2006
High School Diploma -
ST.Josephs High School
08.2000 - 08.2001