Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Ratish Kumar

Product Manager
Bengaluru,KA

Summary

Passionate, value-driven product manager with experience leading cross-functional teams to plan, build, launch and manage world-class SaaS innovations. Blend technology skills with extensive Agile/Scrum experience, a marketing orientation and analytical abilities to evolve product strategy. Prioritize and manage multiple projects within specifications and budget restrictions.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work History

Product Manager

CEPTES Software Pvt Ltd
Bengaluru, Karnataka
01.2019 - Current
  • Defines the product vision, strategy and roadmap.
  • Gathers, manages, and prioritizes market/customer requirements.
  • Acts as the customer advocate articulating the user’s and/or buyer’s needs.
  • Works closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met.
  • Has technical product knowledge or specific domain expertise.
  • Defines what to solve in the market needs document, where you articulate the valuable market problem you’re solving along with priorities and justification for each part of the solution.
  • Runs beta and pilot programs during the qualify phase with almost final products and samples. In Agile environments, regularly reviews completed work and checks with customers to ensure that it meets the customer expectations.
  • Is a market expert. Market expertise includes understanding the reasons customers purchase products. This includes a deep understanding of the competition, and how customers think of and buy your product. Product Managers need market research and competitive analysis skills to complete these tasks.
  • Acts as the product’s leader within the company.
  • Develops the business case for new products, improvements to existing products, and business ventures.
  • Develops positioning for the product.
  • Recommends or contributes information in setting product pricing. This point isn’t true in all industries, especially, for example, insurance; however, an awareness of competitive pricing is part of what companies expect you to provide as part of the pricing decision.

Senior Software Engineer

LnT Infotech
Bengaluru, Karnataka
03.2015 - 01.2019
  • Created various complex mapping which involved multiple sources, various different transformation and mapplets.
  • Did Unit testing and SIT for already developed Mappings
  • Create migration plan documents
  • Did performance tuning of various already developed mapping.
  • Have written complex SQL queries.
  • Create SIT and Unit test case documents
  • Did performance tuning for the PL/SQL blocks
  • Handling data issues raised by users during UAT
  • Scheduled the informatica workflows using TIDAL scheduler
  • Continuously monitoring various live jobs running in Informatica.
  • Analyzing and solving the issues if the job fails.
  • Rescheduling jobs if its dependent job fails.
  • Perform root cause analysis and job execution corrections for long running production jobs.
  • Analyze and resolve/escalate production job/process failures.

Software Engineer

Reliance Info Solutions
Mumbai, Maharashtra
02.2007 - 03.2015
  • Extensively worked on data extraction, Transformation and loading data from various sources like Oracle, SQL Server and Flat files.
  • Responsible for all activities related to the development, implementation, administration and support of ETL processes for large scale data warehouses using Informatica Power Center.
  • Strong experience in Data Warehousing and ETL using Informatica Power Center 9.1.
  • Had experience in data modeling using Star Schema Modeling, and Snowflake modeling, FACT and Dimensions tables, physical and logical modeling.
  • Strong skills in Data Analysis, Data Requirement Analysis and Data Mapping for ETL processes..
  • Hands on experience in tuning mappings, identifying and resolving performance bottlenecks in various levels like sources, targets, mappings and sessions.
  • Extensive experience in ETL design, development and maintenance using Oracle SQL, PL/SQL, Informatica Power Center v 8.x/9.x.
  • Well versed in developing the complex SQL queries, unions and multiple table joins
  • Experience in database programming in PL/SQL (Stored Procedures, Triggers)
  • Well versed in UNIX shell scripting.
  • Continuously monitoring various live jobs running in Informatica.
  • Analyzing and solving the issues if the job fails.
  • Rescheduling jobs if its dependent job fails.
  • Updating the SITE MASTER TABLE if any new store is launched
  • Checking whether all the business alerts are sent.
  • Working on operational & technical tickets. To handle auto tickets raised by automates script while processing.
  • Responsible for Bug fixing/Defect Management.
  • Handling escalated mails, handling team hurdles & updating weekly reports to the client.
  • Responsible for production support using UNIX commands.
  • Catch-up/Recovery procedure for applications during the planned & unplanned outages.
  • Provide periodic status reports to identified Reliance Retail Limited distribution lists.
  • Responsible for monitoring the system availability and initiating work related to outages.
  • Responsible for executing and monitoring jobs according to established schedule
  • Perform root cause analysis and job execution corrections for long running production jobs.
  • Analyze and resolve/escalate production job/process failures.
  • To generate queries in SQL for retrieving data from the database for Reliance Retail Business Team.
  • Managing issues related Category Management and Store Operations.
  • To review, write, implement and maintain system and operations documentation

Education

B Tech - Computer Engineering

Mumbai University
10.2001 - 06.2006

Skills

Salesforce

RDBMS

Application Server

Agile Project Management

Product management

Product Planning

Product Strategy

Product Innovation

Timeline

Product Manager

CEPTES Software Pvt Ltd
01.2019 - Current

Senior Software Engineer

LnT Infotech
03.2015 - 01.2019

Software Engineer

Reliance Info Solutions
02.2007 - 03.2015

B Tech - Computer Engineering

Mumbai University
10.2001 - 06.2006
Ratish KumarProduct Manager